Development Coordinator

Salary Grade

Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $20.68 per hour.

Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.

Job Description

POSITION OBJECTIVE

The development coordinator directs the day-to-day administrative operations of the Mandel School Development Office, driving high-level performance of the development office and delivering critical support for donor and alumni engagement. Duties include budget and financial administration, gift processing, scheduling and planning donor meetings, executing acknowledgments, donor communications, stewardship, and assisting in the management of donor portfolios and relationships.

ESSENTIAL FUNCTIONS

• Manage the department's administrative daily operations, front office manager and problem-solver. Audit expense reports for Associate Dean and Senior Development Officers. Process reimbursements, requisitions, and other required financial and budgetary requests; reconcile the major gifts budget monthly, forecast future expenditures, and provide budget forecast recommendations. Partner with the Mandel School's Finance Department to process procurement and vendor payment approvals. Oversee inventory, procure office supplies, donor gifts, and special event needs while maintaining accurate documentation for budget reconciliation. Track and analyze expenses generated by department special events and travel costs, including flights, hotels, and car rentals. Streamline administrative functions between the central development office and the school. (25% of time)
• Strengthen top-level donor relationships by partnering with the Associate Dean to develop and implement outreach strategies, create funding concepts, and plan donor meetings. Maintain and analyze accurate and up-to-date records in the Advance system for development team portfolios. Leverage confidential donor and alumni records to evaluate giving history and relationship with the university, providing critical background data. (25% of time)
• Oversee the Associate Dean’s calendar, organize and coordinate scheduling and logistics for meetings and events, including travel arrangements, hotels, and restaurants. Manage logistics and execution for small donor gatherings involving the Associate Dean and donors. Welcome visitors, accept and open mail, and deliver prompt, high-level customer service for alumni and donors. (15% of time)
• Oversee daily gift processing and donor acknowledgments. Collaborate with Development and Alumni Relations team members and Advancement Services to ensure gifts are accurately documented in the system and communications with donors are timely, accurate, and appropriately customized based on the size of the gift. (10% of time)
• Input and extract data from CRM with precision to ensure data accuracy and integrity, supporting fundraising and engagement efforts for the Development team. (10% of time)
• Collaborate with faculty and staff at the Mandel School to collect and organize information needed for foundation reporting, donor updates, and stewardship activities. Develop tailored proposals that align donor interests with school programs to enhance engagement and support. (10% of time)

NONESSENTIAL FUNCTIONS

• Support the Dean’s priorities by coordinating scheduling and logistics in collaboration with the Dean’s Executive Aide. (5% of time)
• Perform other duties as assigned. (<1% of time)

CONTACTS

Department/School: Frequent daily contact with the Mandel School Dean, Associate and Vice Deans, department chairs, faculty, and staff to facilitate donor relations, share critical information, and execute event logistics, meetings, and stewardship strategies.

University: Frequent daily contact with the Dean's office, Associate Deans, directors of administrative departments, faculty, and staff as required to coordinate development initiatives, secure approvals, provide updates on annual giving strategies, and ensure alignment across university units.

External: Moderate daily contact with principal gift donors, alumni, visiting committee members, community leaders, corporate and foundation representatives, and community organizers to drive donor communications, schedule and manage meetings, execute stewardship activities, respond to questions related to giving, and cultivate relationships to deepen engagement and support.

Students: Infrequent contact with undergraduate, graduate, and professional students to facilitate donor engagement initiatives, gather and share impact stories for stewardship, and support program-related updates as needed.

SUPERVISORY RESPONSIBILITY

No supervisory responsibility.

QUALIFICATIONS

Experience: 1 or more years of professional experience required. Experience in nonprofit organizations or higher education is preferred.

Education: Bachelor's degree required.

REQUIRED SKILLS

• Outstanding communication skills, including professional and effective verbal and written communication.
• Strong interpersonal skills to maintain effective relationships with a broad range of stakeholders.
• Ability to work independently and collaboratively, demonstrating initiative and accountability.
• Exceptional organizational and planning skills, with attention to detail and accuracy.
• Proficiency in project management and coordination.
• Discretion and confidentiality in handling sensitive information.
• Proactive approach to potential problems, excellent problem-solving skills required.
• Ability to meet consistent attendance.
• Ability to interact and work collaboratively with colleagues, supervisors and customers face to face.
• Ability to juggle multiple responsibilities simultaneously, stay focused on deadlines, and handle complex projects efficiently.
• Computer proficiency, including Microsoft Office and database management; familiarity with Advance or similar donor databases preferred.
• Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.

WORKING CONDITIONS

General office environment. Evening and weekend work hours will be required occasionally for events.

Diversity Statement

In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.

Reasonable Accommodations

Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.