Site Manager, Street Medicine

Site Manager, Street Medicine

Valley Health Partners, Allentown, PA

Job Summary:

Ensures daily operations and coordination of a specific practice site(s). Serves as the on-site management representative of the practice.

Additional Requirements for Street Medicine:

• Walking on uneven ground
• Reliable vehicle – appropriate in all weather
• Comfortable working outside in all weather conditions
• Able to work independently in a fast-paced environment.
• Able to lift and carry 25 to 40 pounds.

Qualifications:

Education

• Associate's Degree required. In lieu of an associate's degree HS diploma with previous supervisory experience.

Experience:

• 2 years Relevant experience in a healthcare setting required. 1 Year previous supervisory or Office Coordinator experience preferred.

Skills Needed:

• Ability to implement all policies and procedures effectively.
• Ability to compose business communications (reports, memos, letters, and e-mails).
• Ability to plan effectively, set appropriate priorities, and manage several complex projects simultaneously while meeting deadlines.
• Excellent computer skills, including electronic medical record (EMR) and Microsoft Office suite.
• Knowledge of medical office practice operations, including but not limited to, personnel management, patient scheduling, and insurance regulations.

Essential Functions:

• Manages practice scheduling, overtime, and access concerns.
• Responds proactively to associate feedback and suggestions including satisfaction surveys and patient service recovery.
• Ensures colleagues follow all standard work for all practice workflows.
• Conducts regular performance appraisals and provides feedback and coaching for all direct reports.
• Ensures staff receive adequate training to perform jobs to meet expectations. Identifies talent and helps develop future leaders for the organization.
• Attempts to resolve conflicts between staff and/or providers, in collaboration with managers and administration.
• Strives to efficiently accommodate interruptions and changing priorities.
• Performs other related duties as assigned by the Management/Leadership Team.

Benefits:

• Choice of medical, dental, and vision plans with great coverage at VERY affordable rates. Employee-only coverage is FREE!
• 403b Retirement Plan with generous company match
• Paid Time Off for holidays, vacation, sick & personal days
• Employee Assistance Program
• Tuition Reimbursement