Office Services Coordinator

We are looking for an Office Services Coordinator for our client, a financial services company based in Irvine, California.

Details

• 6-month W2 contract (with potential for extension)
• Typical schedule is 8 am – 5 pm
• 100% fully onsite 5 days per week
• Candidates must be local to Irvine area for consideration
• Pay ranges from $31.00 - $34.49 per hour

Description

Our client is looking for a customer-centric front of house/hospitality/concierge professional with excellent communication and interpersonal skills based in their Irvine location. Ability to work at both strategic and operation levels with attention to detail. Bring innovation and creativity to deliver best in class client experience. Candidate should be able to demonstrate where they have added client experience value in previous employment.

This position within Office Services provides site leadership and manages site hospitality services (e.g., visitor coordination, meetings, and catering support etc.) and operations (facilities maintenance, moves, health and safety, physical security etc.) while working under minimal direction. Office Services mission is to provide business driven support to our site that is cost-effective, innovative, flexible, and responsive to change. Office Services Associates are stewards of our client’s physical environment and providers of premium support services to the business units, core values, and culture.

Primary Responsibilities

• Client Experience: Daily operational support for the site, which includes visitor services, meeting setups, supply management, office supply management, and timely responsiveness to customer requests to ensure that all associates and visitors receive an exceptional client experience.
• Industry Insight and Cross-Site Collaboration: Stays current with industry trends and understands how external factors may impact our business. Builds relationships and works collaboratively with cross-site Office Services Subject Matter Experts in other assigned areas.
• Client Satisfaction & Conflict Resolution: Develop and maintain professional relationships with internal and external clients to monitor client feedback and satisfaction levels, proactively addressing any concerns or issues to maintain high levels of client satisfaction. Proactively engages with key internal customers to develop constructive relationships.

Qualifications

• You are an experienced customer-centric front of house/hospitality/concierge professional with excellent communication and interpersonal skills.
• You have the ability to work at both strategic and operation levels with attention to detail.
• You can bring innovation and creativity to deliver best in class client experience. Candidate should be able to demonstrate where they have added client experience value in previous employment.
• You can demonstrate the ability to coordinate work among external third parties and internal functions.
• You can demonstrate an initiative by identifying issues and recommending innovative solutions.
• You can demonstrate sound judgment in resolving matters of moderate complexity.
• You can demonstrate the ability to collaborate and develop/maintain working relationships inside and outside of organization for effective completion of business objectives.
• You can demonstrate the ability to lead projects autonomously.

Technical Skills

• You have strong computer skills.
• Microsoft Office proficiency required.
• Experience with PowerBI is preferred but not required.
• Experience with Ariba is preferred but not required.

Skillsets

• Customer-Centric: Strong customer service orientation. With a deep understanding and commitment to delivering exceptional client service.
• Communication: Excellent in written and verbal communication and interpersonal skills to interact effectively with clients, visitors, and stakeholders.
• Adaptability: Ability to adapt to changing client needs and operational requirements.
• Flexibility: Ability to multi-task, project manage and stay organized.
• Data Analysis: Utilize data and feedback to identify issues/trends and makes

The pay for this W-2 position ranges from $31.00 - $34.49 per hour. This position may be eligible for PTO, health and dental insurance, and/or 401(k) benefits upon meeting certain length of service and hours requirements.