Health Program Coordinator

Introduction

Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.

For more information, please visit https://dhss.delaware.gov/dhss/ today!

Summary Statement

The Ryan White Health Program Coordinator is responsible for overseeing the coordination of client eligibility for both Ryan White Part B and the AIDS Drug Assistance Program (ADAP) services within the Ryan White HIV/AIDS Program. This role ensures the delivery of high-quality, comprehensive care and support services to individuals living with HIV/AIDS, particularly those who are uninsured or underinsured. Key responsibilities include collaborating with a network of Ryan White-funded community-based case managers and Christiana Care Social Workers. The Health Program Coordinator is tasked with ensuring that all clients meet the eligibility criteria for enrollment in the Ryan White Program. Additionally, the Health Program Coordinator will manage two distinct databases: Delaware’s Prescription Benefit Manager (Ramsell Corporation) and CAREWare. This position also oversees the Ryan White Dental and Health Insurance Programs and is responsible for the accurate collection and reporting of program data to the Quality Management Team. This position is responsible for compiling data and the submission of federal reports which include the Ryan White Services Report (RSR) and AIDS Drug Assistance Program Report (ADR), both of which are reported to Health Resources and Services Administration (HRSA).

Essential Functions

• Plans, coordinates and oversees a statewide disease or health hazard control program.
• Develops operational procedures and monitors program activities to ensure compliance.
• Coordinates program activities with other public and private programs to ensure total compliance.
• Interacts with federal, state and local government officials.
• Prepares annual budget request and ensures procurement of equipment, supplies and/or contractual services needed.
• Monitors and evaluates statistical data to determine appropriate target screening areas.
• Prepares and maintains records and reports as required.
• Performs testing and reviews results to ensure quality control of sample collection and staff performance.
• Plans, assigns, supervises and evaluates the work of staff engaged in sampling, surveillance, screening and inspection activities.
• Trains staff in program techniques.
• Plans and delivers educational programs.
• Provides technical assistance to physicians, hospital administrators, laboratory directors and public and private agencies in disease/health hazard reporting methods.

Job Requirements

Job Requirements for Health Program Coordinator Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

• Six months experience in program monitoring such as monitoring program activities and recommending alternatives, improvements, courses of action, and other changes based on findings.

• Six months experience in screening and detecting communicable or chronic diseases/health hazards to control the spread of diseases/hazards.

• Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.

• Six months experience in narrative report writing.

• Knowledge of the etiology of communicable or chronic diseases/health hazards.

• Possession of a valid Driver's License (not suspended, revoked or canceled, or disqualified from driving).

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources.

DHSS does not provide employment-based sponsorship.

Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application online, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.