Enrollment Assistant

Job Summary

Reporting to the Registrar, the Enrollment Assistant performs entry to mid-level clerical and administrative duties related to processing student admissions applications and related information.

Primary Duties and Responsibilities

• Reviews applications and enters data into the Tarrant County College (TCC) System
• Processes readmission requests, updating demographic information, residency, academic history, and academic status
• Receives and processes incoming high school transcripts; verifies graduation status, inputs GPA; analyzes test scores to determine eligibility to be exempt from testing
• Assists students and prospective students in person, by phone, and in writing; provides instructions based on TCC policies and procedures
• Processes documents, forms, reports and files including processing Community and Industry Education registrations
• Maintains knowledge of state regulations and TCC policies and procedures; applies knowledge to the application process
• Enters reports, business correspondence, applications, and other specialized forms into the student information system
• Scans and retrieves documents, files records and reports, posts information to records, sorts and distributes mail, answers phones, and performs similar duties

• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of the College

Works under the general supervision of the appropriate campus or district leader

• Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications

• High school diploma / GED and one (1) year’s working experience related to the Essential Performance Requirements; or an equivalent combination of education and experience

Preferred Qualifications

• Associate’s degree or 60 college hours completed
• Bilingual in Spanish written and verbal

Knowledge, Skills and Abilities

• Skilled in excellent customer service and interpersonal relationships
• Skilled using computerized applications and enterprise systems, including word processing, spreadsheet, and presentation software
• Ability to work effectively in a collaborative environment

Physical Demands and Work Environment

The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Special Instructions Summary

Typical Office Hours for this position: Monday – Thursday 10:00 am -7:00 pm and Friday 8:00 am – 5:00 pm. Flexibility required as schedule is subject to change based on department need. Occasional weekend hours during peak times. Summer hours: Monday -Thursday 8:30am – 7:00pm.