Program Manager, Learning Management System Administration

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Portland, OR, USA.Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in program or project management.
• Experience managing Learning Management Systems.
• Experience with using Learning Management Systems to support Learning and Development objectives.
  
  

Preferred qualifications:

• 2 years of experience managing cross-functional or cross-team projects.
• Experience working with field-based employees in industries such as manufacturing, industrial, or technology.
• Experience with Google Workspace tools and Smartsheets.
• Ability to create/update resources to train/support learners on how to use the technology for online and professional development.
  
  

About The Job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

In this role, you will be responsible for the support, design, development, implementation, delivery, and maintenance of content, assets, and other resources used for instructional functions. You will also lead complex, multi-disciplinary projects. You will plan requirements with internal customers and usher projects through the entire Learning Management Systems (LMS) project life-cycle. This includes managing project schedules, identifying risks, managing expectations and clearly communicating goals to project stakeholders. You will partner with project stakeholders and subject matter experts to design curriculum and develop innovative solutions supporting global Google Server Operations initiatives.

The US base salary range for this full-time position is $117,000-$172,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities

• Manage the Learning Management System (LMS), including course setup, enrollment, user accounts, and community areas.
• Serve as a point of escalation for LMS support issues, interacting with vendors and troubleshooting problems.
• Use LMS tools to generate reports, track learner progress, and analyze training data.
• Maintain LMS procedures, ensure data security and integrity, and stay current with technology updates.
• Recommend solutions to optimize the LMS for training delivery, tracking, and performance measurement.
  
  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .