Patient Account Representative II

Patient Account Rep II – Collections Department

Bring your passion to Texas Health so we are Better + Together

Contract/NON-Contract/Secondary Collections

Work location: Texas Health Corporate Campus, 612 East Lamar Blvd, Arlington, TX 76011
(Primarily Remote, must live in DFW)

Work hours: Full Time Days Monday through Friday (Between 8:00am-3:30pm) for 40 hrs/week.

Collections Department highlights:

• Flex schedule offered (between 5:30am-7:00pm after training)
• Opportunity to make a positive contribution
• Opportunity to enhance your goals and values

Here’s What You Need

• High School Diploma or equivalent (Required)
• Two years of related experience (Required)
• Two years of Contract Collections experience (Strongly Preferred)
• Epic Care Connect experience a plus

What You Will Do

• Verify validity of account balances by researching, reviewing and ensuring accuracy of payment and adjustment posting
• Contact payors, networks, patients, employers and other responsible parties to acquire timely and accurate/expected payment on assigned Accounts Receivable inventory
• Take necessary steps needed to acquire and provide information needed for claims that have a zero payment
• Process rebills and other system actions, as needed
• Understand and apply appropriate system discounts

Additional perks of being a Texas Health Patient Account Rep

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
• Bonus for meeting department cash goals. (monthly)
• Flex work schedule offered.
• A supportive, team environment with outstanding opportunities for growth.