Supply Chain Application Developer

GENERAL PURPOSE

The Supply Chain Application Developer serves as systems expert responsible for helping Supply Chain identify data/system needs and develops applications to address those issues. This person plays the critical link ensuring that Supply Chain Business applications/Tools/Reports are properly aligned and built/maintained in compliance with IT technical support team's specifications. As a systems functionality expert, this person also plays a role in ensuring the quality of enhancements and defect fixes as well as ensuring that applications and development are robust to support future growth while maintaining compliance to rules/regulatory IT requirements. The role requires an individual that has a high attention to detail, aptitude to understand both business and technical needs and strong interpersonal skills.

ESSENTIAL FUNCTIONS

• Partner with Supply Chain users to analyze and/or define system issues or enhancement requirements.

• Communicate project status to both technical and business units

• Know the proper time to escalate issues to the correct level of management to ensure resolution is achieved and disruptions to business operations are minimized

• Assist in implementations of new functionality to Supply Chain Business applications/Tools/Reports

• Develop, lead and execute training, including creation and updating of training materials, if necessary

• Independently troubleshoot and resolve production issues.

• Prioritize team efforts based on business demand and technical capacity

• Ensure the quality and robustness of changes to applications, along with documentation of changes

• Partner with IT to transition standardized applications/tools to become IT supported, as required

COMPETENCIES

• Analysis & Judgment

• Teamwork

• Communication

• Organizational Understanding

• Technical Competence/Expertise

• Innovation

• Process Improvement

• Collaboration

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED

• A solid understanding of industry best practices in retail

• 2-4 years supporting Microsoft systems or as a business user of Microsoft systems

• Strong analytical, problem solving, and root cause analysis skills

• Technically competent; able to understand basic to intermediate-level technical concepts.

• Communicates clearly both verbal and written

• Solid database/system background including tools/languages such as SQL, Access, Visual Basic, and Oracle SQL

• Preferred but not required: Working experience with Retek Merchandising System, Micro-Strategy, Retek Distribution System and JDA Application Suite

PHYSICAL REQUIREMENTS/ADA

Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. Some travel may be required. This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.

SUPERVISORY RESPONSIBILITIES

None