Sales Associate

About Lovesac:

We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We design and innovate furniture solutions that are adaptable, washable, and delivered right to your door, allowing our customers to live the life they want to live.

Our Designed for Life mission started with Sacs, a seat better than a classic beanbag, made with repurposed Durafoam and designed to reduce environmental impact while providing cloud-like comfort. From there, we expanded our sustainable furniture line with Sactionals, a customizable modular sectional that can be endlessly rearranged. Our goal remains the same: to create adaptable, comfortable furniture for life.

About our Culture:

At Lovesac, we strive to be an employer of choice, encouraging team members to think and dream big. We aim to excel within our industry and make a meaningful impact on the world, driven by love and a commitment to positivity and happiness in our work.

About the Role:

As a Sales Associate, you will create a welcoming in-store experience and help customers design our products to fit their style and space. If you are passionate about sustainability and love building relationships, join our Retail Team!

What You’ll Do:

• Actively engage with customers using our Lovesac selling techniques.
• Achieve personal sales goals and key performance indicators.
• Provide attentive service to all customers and build customer loyalty.
• Demonstrate strong product knowledge and effectively assist and educate customers.
• Guide customers from first interest to purchase, managing quotes and closing sales.
• Conduct customer outreach using company provided tools.
• Quickly identify and resolve customer issues, ensuring a positive shopping experience.
• Maintain a welcoming and visually appealing store by following visual merchandising standards.
• Oversee store operations including opening & closing the store, inventory, marketing, and promotions.
• Utilize company tools, sales data, and reports to support daily operations.
• Follow company policies and procedures, ensuring safety in the store.
• Perform other duties as assigned by Management.

Our Lovesac Values:

• Core Values: Top Ambition, Willing to Sweep Floors, Grit.
• Table-Stake Values: Positive, Passionate, Collaborative, Flexible, Self-Starting, Self-Aware, Candid, Empathetic, Insatiable Learners.

Our Lovesac Core Competencies:

• Builds Customer Centricity.
• Drives Remark-able Results.
• Collaborates Effectively.
• Makes Good Decisions.
• Demonstrates Self-Awareness.

Requirements:

• 18 years of age or older.
• High-School Diploma or equivalent.
• Minimum of 1 year in retail or customer service.
• Able to work flexible hours, including evenings and weekends.
• Effectively utilize technology for sales and customer support.
• Support Lovesac's omni-channel customer experience.
• Must be able to travel to local stores and third-party vendors.
• Demonstrate integrity and trustworthiness in managing financial transactions.
• Must be able to move medium to large furniture items up to 75 pounds.

Our Benefits:

• Competitive hourly wage & Sales Incentive Programs.
• Flexible Hours and remote shifts.
• Paid Time Off & Holiday Pay.
• 401K Matching Contribution.
• Health Plan Discount.
• Employee Assistance Program.
• Financial Wellness Tools.
• Associate Discounts.
• Pet Insurance.

Associates will be eligible for paid time off and overtime pay. Eligibility for benefits may vary based on location and experience. Lovesac is an Equal Opportunity Employer, considering all applicants without regard to protected characteristics.