Accounting Technician

DEPARTMENT SUMMARY:

Holt’s Finance and Administration Department is an important business partner to all agency departments and locations. The department provides timely, relevant, and accurate administrative, financial, human resource, and technology services and advice to Holt staff, families, and constituents, ensuring a high level of integrity, compliance, effectiveness, and efficiency to advance Holt’s mission.

POSITION SUMMARY:

The Accounting Technician provides accounting information by analyzing, recording, and reconciling accounting data and preparing detailed reports.

ESSENTIAL JOB FUNCTIONS:

• Manages recurring and one-time credit card programs by maintaining confidential records on credit card transactions, processing payments, preparing reports, and communicating information, processing, and program changes to Accounting and M & D.
• Manages ACH program by setting up recurring deduction from constituent accounts for recurring donations, reviewing list of participants and correspondence, and communicating information to the M&D department.
• Processes recurring and one-time cash receipts received through electronic funds transfer and credit card by verifying recurring transactions in gift database with electronic transfer and credit card systems and preparing gift sessions according to Holt policies and procedures.
• Ensures detailed accuracy and timing of daily credit receipts received through electronic transactions by balancing and transferring data between the merchant card systems, Blackbaud Merchant Services (BBMS), Luminate Online, Authorize.net, CustomQ, Shopify, Stripe, PayPal, and Blackbaud databases.
• Maintains Payment Card Industry (PCI) compliance by participating on PCI review team, reviewing existing and new credit card compliance regulations, and coordinating appropriate Holt staff to prepare necessary reports and recommending changes to maintain PCI compliance.
• Distributes incoming mail by opening and sorting it by addressee, destination, and type.
• Complies with postal service and delivery service requirements by maintaining current on postal service regulations and preparing outgoing mail for delivery to the post office by operating postage equipment according to these regulations.
• Contributes to the efficiency of department operations by cross-training the duties of the Accounting Specialist and Sr. Accounting Services manager to provide backup and assistance with work overflow.
• Maintains financial security by following internal controls.
• Maintains integrity of the constituent file on the computer by adding and updating records according to Holt policies and procedures.
• Contributes to a positive, productive work environment by meeting attendance and punctuality guidelines and pre-arranging time off with appropriate notice; treating all people with dignity and respect; and exhibiting good listening and comprehension skills including giving and welcoming feedback.
• Contributes to the team effort by exhibiting cooperative and effective work relationships, such as responding positively to challenges, assignments, inter and intra-departmental requests; and seeing beyond own tasks to help fulfill the organizational goals.

KNOWLEDGE:

• Thorough knowledge of accounting and business principles and procedures, preferably relating to nonprofit organizations.
• Knowledge of English, spelling, punctuation, and arithmetic.
• Proven skill in the development and utilization of detailed spreadsheets and use of ten-key by touch.
• Strong organizational and analytical skills.
• Excellent computer experience and skill.
• Minimum of two years’ experience in accounting or a financial position. Accounting experience and accounting course completion helpful.

INFORMATION PROCESSING:

• Analyze and process data related to the autopay processes for contributions and database integration.
• Analyze information for journal entries, reports, and reconciliation; implement and provide feedback on systems and organizational compliance.
• Set priorities on work, construct correspondence and reports, and organize filing systems.
• Use of complex spreadsheets, word processing, accounting, and other computer programs.

SCOPE OF RESPONSIBILITY:

• Provides detailed analysis and reports on general ledger accounts.
• Exercises initiative to handle work independently or in a team environment.
• Attention to procedures and recommend new ideas to supervisor.
• Cross-trained to backup and assist the Accounting Specialist and Sr. Accounting Services manager.

INTERPERSONAL COMMUNICATION:

• Works well with other employees to obtain compliance with accounting policies and achieve organizational goals and objectives.
• Coordinates work with other staff to ensure accurate and timely accounting information.
• Exercises good judgment, courtesy, and tact, representing the organization's interests, in contact with employees and the public.

IMPACT OF RESULTS:

• Timely and accurate account reconciliation assists in the management of cash resources and accurate financial reporting.
• Compliance with payment card industry regulations and charitable regulatory requirements protects donation revenue and prevents fines and penalties.
• Timely and accurate analysis and reporting allow for greater efficiency and security of financial data.

REPORTS DIRECTLY TO:

• Senior Accounting Services Manager directs work, reviews, and posts cash receipts daily with relation to: Blackbaud Merchant Services (BBMS), Luminate Online, Authorize.net, CustomQ, Shopify, Stripe, and PayPal.
• Director of Accounting reviews most other work for accuracy and results.