Modernization Project Manager

RESPONSIBILITIES:

• Collaborate with Salesforce Modernization Product Manager to define project scope, objectives, deliverables, success criteria and strategic alignment.
• Create and maintain project documentation such as project charter/scope, project plans, status reports and operational checklists.
• Create project work plans (dependency diagrams) and schedules including identification of resource skills necessary to deliver full project scope.
• Load and track project work plans and schedules in PMO's enterprise reporting tool.
• Manage program scope, schedule, budget and resources to successfully fulfill business and technical requirements with high customer satisfaction.
• Facilitate technical support as needed including but not limited to architectural reviews, compliance reviews and various project artifacts.
• Manage project issues and risks to prevent potential barriers to project success.
• Understand Modernization goals, objectives, schedules and functionality; communicate them clearly to the development team(s) at vendors.
• Develop image acceptance test plans, validate test plans with business and drive image testing/acceptance process.
• Ensure all team members have access to the proper systems for interacting with other team members, reviewing materials and testing functionality in the systems and product demos.
• Maintain budget spreadsheets, tracking billing from vendors, informing progress and alerting senior management of discrepancies.

REQUIREMENTS:

• Minimum of 5-8 years of experience in IT project management with capability of managing complex, cross-functional IT projects.
• Strong issue and problem management skills, including root cause analysis and troubleshooting skills are required.
• Masters-level knowledge of Microsoft's entire productivity suite including Office 365, Teams, SharePoint Online and OneDrive, Project Online.
• Familiarity with organizational change management including end user training.
• Experience creating and implementing plans according to project goals and objectives.
• Working knowledge of project management concepts as defined by PMI.
• Experience in working and managing multiple projects simultaneously in a highly matrixed environment.
• Strong written and presentation skills, ability to tailor information to an audience in a way that establishes rapport, persuades others, and gains understanding at all levels.
• Demonstrated leadership with strong organizational and customer service skills with attention to detail; process redesign experience highly desired.
• Understanding of software development lifecycle and release management methodologies.
• Knowledge of Agile/Scrum and ITIL concepts, Theory of Constraints a plus.

This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer.