Welding Field Technician

ESSENTIAL FUNCTIONS:

• Understands and performs with limited to no assistance all welding processes to repair and fabricate equipment, including but not limited to Stick, MIG, TIG, Dual Shield/Flux Core Wire, Sub arc, tin ware repair welding.
• Determines appropriate welding process based on repair type.
• Sets up equipment properly according to the function and application.
• Understands properties of various types of steel and other welding metals (including but not limited to hardness; brittleness; elongation; tensile, etc.) and can determine the best type for the repair.
• Performs advanced-level fabrication, including but not limited to line-boring; straightening, etc.
• Performs work in the field, shop, or at customer locations which can include overtime and overnight assignments.
• Completes layout from prints and drawings; in absence of prints or patterns, can create prints or patterns
• Uses web based STW, SIS, and ET effectively to address technical issues. Performs all required tasks in accordance with outlined procedures.
• Orders parts required to complete repairs. Evaluates parts to determine reusability and cause of failure.
• Handles all public and internal inquiries in a prompt and friendly manner.
• Completes service reports, time entry, and all other paperwork and reporting on a laptop and submits them daily via e-mail.
• Communicates machine issues, problem resolution plan(s) and status of repair(s) to customer during repairs.
• Adheres to all customer care standards.
• Actively cares and advocates safety at Western States. Adhere to all applicable safety policies, procedures and standards.
• May accomplish training and serve as a team member in support of Western States’ strategic programs, projects, and initiatives.
• Work within and promote corporate vision, mission, and values of the organization.
• Performs other duties as assigned.

KNOWLEDGE SKILLS AND ABILITIES:

• Advanced-level proficiency in all welding processes and fabrication.
• Ability to read blue prints required.
• Ability to fabricate without prints.
• Ability to attain certification in all welding processes required; AWS certification preferred.
• Ability to self-schedule and perform duties with minimal supervision required.
• Understanding of the metric system.
• Excellent customer service skills.
• Knowledge and use of Microsoft computer products or other comparable systems required.
• Ability to establish and maintain effective working relationships with others to include customers, vendors, employees and the public.
• Knowledgeable in all Caterpillar machine systems.
• Consistent attendance and timeliness.
• Ability to work overtime with little or no notice.

EDUCATION AND EXPERIENCE:

• Proof of high school diploma or General Education Degree (GED).
• Associate Degree from an accredited vocational school preferred.
• Extensive experience with MIG, TIG, and Stick processes required.
• Proficiency or certification as a welder/fabricator of heavy equipment required.
• Experience and knowledge of CAT equipment preferred.
• Four years minimum welding and industry-specific machine work experience required. Line boring/welding experience required.
• Must own required tools.
• Must have a current CDL with air brake experience and acceptable driving record. Must meet DOT requirements.
• Must be able to communicate (speak, read, comprehend, write in English).

PHYSICAL CHARACTERISTICS:

• Must be able to stand for long periods of time along with walking, sitting, climbing stairs, reaching (including but not limited to above-shoulder reaching), repetitive bending, pushing, pulling, leaning and twisting.
• Able to lift up to 50 lbs in accordance with Western States’ Lifting Safe Work Practice to include amount and approach.
• Must be able to meet all safety requirements for applicable safety policies.
• Exposure to extreme temperatures and environment.
• Exposure to high noise level.
• Exposure to fumes.