Certified Pharmacy Technician II

JOB PURPOSE OR MISSION: Assists pharmacists in preparing and distributing drugs, maintaining the drug inventory and maintenance of records under the supervision of a registered pharmacist for the age population served, as defined in the department’s scope of service.

PERFORMANCE CRITERIA

CRITERIA A: Everyday Excellence Values

Employee demonstrates Everyday Excellence values in the day-to-day performance of their job.

• Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.
• Takes initiative in living our Everyday Excellence values and vital signs.
• Takes initiative in identifying customer needs before the customer asks.
• Participates in teamwork willingly and with enthusiasm.
• Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.
• Keeps customers informed, answers customer questions and anticipates information needs of customers.

CRITERIA B: Corporate Compliance

Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines, and the GHS Corporate Compliance Guidelines.

• Practices diligence in fulfilling the regulatory and legal requirements of the position and department.
• Maintains accurate and reliable patient/organizational records.
• Maintains professional relationships with appropriate officials; communicates honesty and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.

CRITERIA C: Personal Achievement

Employee demonstrates initiative in achieving work goals and meeting personal objectives.

• Uses accepted procedures and practices to complete assignments. Uses creative and proactive solutions to achieve objectives even when workload and demands are high.
• Adheres to high moral principles of honesty, loyalty, sincerity, and fairness.
• Upholds the ethical standards of the organization.

CRITERIA D: Performance Improvement

Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his/her job performance.

• Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations.
• Initiates or redesigns to continuously improve work processes.
• Contributes ideas and suggestions to improve approaches to work processes.
• Willingly participates in organization and/or department quality initiatives.

CRITERIA E: Cost Management

Employee demonstrates effective cost management practices.

• Effectively manages time and resources.
• Makes conscious effort to effectively utilize the resources of the organization — material, human, and financial.
• Consistently looks for and uses resource saving processes.

CRITERIA F: Patient & Employee Safety

Employee actively participates in and demonstrates effective patient and employee safety practices.

• Employee effectively communicates, demonstrates, coordinates and emphasizes patient and employee safety.
• Employee proactively reports errors, potential errors, injuries or potential injuries.
• Employee demonstrates departmental specific patient and employee safety standards at all times.
• Employee demonstrates the use of proper safety techniques, equipment and devices and follows safety policies, procedures and plans.

JOB FUNCTIONS

ESSENTIAL JOB FUNCTIONS include, but are not limited to:

1. Procures and distributes drug orders

• Fills physician / prescriber orders, medication surgical kits, medication carts or medication requisitions and specialty items/bins accurately.
• Identifies and fills replacement medications on emergency crash carts, OR carts and floor automated medication systems accurately.
• Compounds sterile products accurately and in accordance with USP <797>.
• Compounds non-sterile products accurately and in accordance with USP <795>.
• Delivers medications and supplies to patient care and ancillary areas accurately and in a timely manner.

2. Maintains adequate stock of medications and supplies

• Assists in ordering, receiving, unpacking and storing pharmaceuticals and supplies in appropriate locations.
• Rotates, restocks, and replaces outdated and unusable drugs according to policy.
• Prepackages medications in unit of use containers for pediatric and neonatal population in accordance with policy.

3. Contributes to the effective operation of the department

• Picks up orders, requisitions and medications for return from patient care areas when on delivery rounds.
• Enters medication orders charges, and credits into pharmacy computer system accurately.
• Professionally answers the telephone, requests at the window, and makes STAT deliveries to patient care areas when requested.
• Maintains logs, records and other required documentation accurately; files in appropriate locations.

4. Participates in quality improvement activities of the department

• Completes all assigned medication storage area inspections in a timely manner.
• Conducts quality monitors, collects data and completes documentation as assigned.
• Completes assigned cycle counts in a timely manner.

5. Performs all other duties as assigned

• Maintains competency required for current job title/position.

EXPERIENCE REQUIREMENTS: 1-year pharmacy tech experience preferred.

EDUCATIONAL REQUIREMENTS: High school diploma or equivalent required.

SPECIAL SKILL, LICENSE AND KNOWLEDGE REQUIREMENTS: Trainee Certification or Pharmacy Technician Certificate from the Louisiana Board of Pharmacy. HIPAA and safety requirements related to job position.