Manager, Team Business Services

Job Responsibilities/Essential Job Functions

• Partner with team members to develop insights for AHL clubs that help create sustainable organizations and deepen fan engagement.

• Analyze data collected through AHL Analytics to identify and disseminate best practices.
• Translate statistical data into digestible and actionable processes to contribute to member-clubs growth.
• Develop bi-weekly reports to identify areas of success and needs in the growth of member-clubs.
• Provide support to league professional development seminars including annual Team Business Meetings, Leadership Seminars, and Sales Account Executive Trainings.
• Assist the Vice-President, Team Business Services with league-wide data collection, including compliance, league reports, etc. to ensure accurate and detailed reporting.
• Responsible for predictive/statistical modeling, trend analysis, and best practice identification.
• Partner with the Vice President, Team Business Services to design new and innovative analytical solutions to predict customer behaviors & recommend actions to drive desired outcomes.
• Research key trends affecting the sports & entertainment industries.
• Act as a liaison between the league office and team staff to coordinate accurate revenue reporting and to further facilitate communication among the AHL clubs to gather best practices.
• Participate in local team site visits.

Preferred Education
Degree in Economics, Sports Management, Data, Analytics, or Business Administration Preferred

Required Work Experience

• Sports Industry experience preferred but not required
• Background in Data, Analytics, or Economics
• Experience with Excel, Stata, Simul8, R, Python, or SQL

Other Job Related Requirements
Travel <5% of the time, occasional evenings and weekends, ability to work extended hours as needed.

Position reports to the Vice President, Team Business Services