Case Management Assistant

POSITION SUMMARY: Provides administrative support to the Case Management Staff, Director, Clinical documentation Staff, and Utilization Review Staff

Requirements

MINIMUM QUALIFICATIONS:

EDUCATION: High school graduate or equivalent, associate degree preferred. Medical Terminology Course (or may be completed within six months.)

CERTIFICATION/LICENSES: N/A

SKILLS:

• Excellent reading, writing, and editing skills in English
• Proficient in Microsoft Office environment
• Ability to learn new software programs and instruct others
• Accuracy in transcription of dictation
• Excellent telephone skills, with ability to transmit and receive information accurately
• Strong organizational skills and detail oriented
• Ability to operate general office equipment
• Working knowledge of Third Party Payers
• Knowledge of Patient Financial Service requirements, Registration, Authorization processes
• Open to learning and growth in the role. Demonstrated ability to perform functions.

EXPERIENCE: 2 years of experience in an office or medical setting.

NATURE OF SUPERVISION:

• Responsible to: Director of Case Management

ENVIRONMENT:

• Bloodborne pathogen: A

General office environment and general hospital department/units (100 percent of the day).

PHYSICAL REQUIREMENTS: Ability to move around the hospital to all units/departments for about 50% of the day, sitting in office 50% of the day. Extensive use of a computer for required applications. Requires close work, good vision, and dexterity to write as well as type.