Intake Coordinator

Benefits:

• Health insurance
• Paid time off
• Training & development
  
  
  

Benefits/Perks

• Competitive Compensation
• Great Work Environment
  
  
  

Job Summary

We are seeking an intake coordinator to join our team! As an intake coordinator, you will be responsible for greeting patients who come in the door, checking them in, and obtaining new patient information. You will also answer phone calls, process referrals, schedule patients, and maintain excellent correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.

Responsibilities

• Greet patients who walk through the door
• Ascertain their needs and get them checked in
• Answer the phone and schedule appointments or answer patient questions
• Maintain comprehensive medical records, as needed
• Process TCRC and insurance referrals
• Verify insurance eligibility and benefits
• Understand services provided by individual clinicians
• Provide administrative support to therapists and administrative staff when requested.
• Prepare therapy dismissal letters upon request.
• Format and disseminate progress summaries
  
  
  

Qualifications

• Strong customer service skills
• Excellent organizational skills
• Attention to detail
• Familiarity with basic computer programs, such as the Microsoft Office suite
• Previous office experience desired