Services Operations Specialist
TechOvex
Date: 3 weeks ago
City: Vacaville, CA
Salary:
$25
-
$30
per hour
Contract type: Full time
Remote
Qualifications
Candidates must hold a valid driver's license and have reliable personal transportation
The ideal candidate should live in the Northern California area, as they will need to travel between multiple locations and may travel outside the state up to 25% of the time
A valid driver's license and transportation are required
1 more items(s)
Benefits
Hourly Rate: $25./hr.- $30/hr. + (mileage, parking and toll reimbursement)
There is also a bonus program for overnight travel assignments
Health and Wellness: Medical, Dental, Vision and Wellness programs (eligible for medical coverage on day 1)
Responsibilities
In this role, you will report to the Operations Specialist Manager and will work closely with the Avantors Lab and Production Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science
Perform all duties associated with operations of Site Services
Lead and coordinate the team's efforts to perform tasks related to fulfilling customer requirements
Work closely with management to complete projects such as Standard Operating Procedures, Scopes of Work, Standard Work, On-The-Job Training, and other assorted tasks along with direct customer interfacing relative to job functions
Interface directly with customer Point-of-Contact, purchasing directors, facility directors and plant managers etc
to procure lab supplies and material
Utilize Avantor and customer computer systems: SAP, Inventory Manager, Chemical Manager and/or other customer specific applications
Train Avantor Lab and Production Services associates on all service offerings
Provide SAP Support (Full customer services, credit rebills, invoice scrubbing)
Modify and maintain quality metrics and key performance indicators
Manage a budget related to expense reports
Meet revenue, TOE, safety, performance and quality goals and objectives
Create programs for enhanced service efficiencies
Perform other duties as assigned
The Service Operations Specialist supports multiple facilities and/or customers in a strategic geographic area and may perform the job functions of Inventory Coordinators, Inventory Technicians, Material Handlers, Glass Washers when scheduled vacations, leave and /or emergency situations occur
The Coverage Specialist responsibilities are within a designated territory, although secondary back up responsibility requires travel outside the designated territory
It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle
It enables medical devices that help a little boy hear his mom's voice for the first time
Candidates must hold a valid driver's license and have reliable personal transportation
The ideal candidate should live in the Northern California area, as they will need to travel between multiple locations and may travel outside the state up to 25% of the time
A valid driver's license and transportation are required
1 more items(s)
Benefits
Hourly Rate: $25./hr.- $30/hr. + (mileage, parking and toll reimbursement)
There is also a bonus program for overnight travel assignments
Health and Wellness: Medical, Dental, Vision and Wellness programs (eligible for medical coverage on day 1)
Responsibilities
In this role, you will report to the Operations Specialist Manager and will work closely with the Avantors Lab and Production Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science
Perform all duties associated with operations of Site Services
Lead and coordinate the team's efforts to perform tasks related to fulfilling customer requirements
Work closely with management to complete projects such as Standard Operating Procedures, Scopes of Work, Standard Work, On-The-Job Training, and other assorted tasks along with direct customer interfacing relative to job functions
Interface directly with customer Point-of-Contact, purchasing directors, facility directors and plant managers etc
to procure lab supplies and material
Utilize Avantor and customer computer systems: SAP, Inventory Manager, Chemical Manager and/or other customer specific applications
Train Avantor Lab and Production Services associates on all service offerings
Provide SAP Support (Full customer services, credit rebills, invoice scrubbing)
Modify and maintain quality metrics and key performance indicators
Manage a budget related to expense reports
Meet revenue, TOE, safety, performance and quality goals and objectives
Create programs for enhanced service efficiencies
Perform other duties as assigned
The Service Operations Specialist supports multiple facilities and/or customers in a strategic geographic area and may perform the job functions of Inventory Coordinators, Inventory Technicians, Material Handlers, Glass Washers when scheduled vacations, leave and /or emergency situations occur
The Coverage Specialist responsibilities are within a designated territory, although secondary back up responsibility requires travel outside the designated territory
It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle
It enables medical devices that help a little boy hear his mom's voice for the first time
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