Repair Station Manager

Safran est un groupe international de haute technologie operant dans les domaines de l'aeronautique (propulsion, equipements et interieurs), de l'espace et de la defense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aerien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implante sur tous les continents, le Groupe emploie 92 000 collaborateurs pour un chiffre d'affaires de 23,2 milliards d'euros en 2023, et occupe, seul ou en partenariat, des positions de premier plan mondial ou europeen sur ses marches. Safran s'engage dans des programmes de recherche et developpement qui preservent les priorites environnementales de sa feuille de route d'innovation technologique. Safran est la 1ere entreprise du secteur aeronautique et defense du classement World's Best Companies 2023 du magazine TIME. Safran Cabin fournit les interieurs de cabines complets, les systemes et les equipements les plus innovants du secteur. 11,000 employes mettent leur expertise au service de ses clients du monde entier, offrant des produits qui ameliorent l'experience passager et faciles à configurer sur toutes les plateformes.

Mission description

POWERED BY TEAMWORK. Are you ready to be part of a team that drives big ideas and even bigger wins? At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success. For us, working here is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world. We trust our employees to bring bold ideas to build the future of aerospace together, contributing to our ranking by TIME as the leading Aerospace & Defense company on the 2023 World's Best Companies list (#59 on the full list). Join our team and become part of the group that's making amazing things happen on the ground and in the skies. Together, we'll proudly step back and say, We did that. In the role of Repair Station Manager, you'll play a pivotal part on our Repairs Department team. This position contributes to our vision by: Adhering to company specifications, work instructions, engineering prints and work orders. Ensure proper documentation of the materials used in the process to maintain traceability. Identifies and updates performance metrics. Analyzes variance to determine & implement corrective actions. Implements earn value management on development projects Plans, identifies, and coordinates resources required Monitor problem solving and ensure root cause corrective action and recovery plan is defined & executed Manage and process Warranty-repair orders/Claims/RMA's customer returns. Communicate with the other departments to resolve any issue that compromises the promised delivery date of the repaired part. Compilation of and publication of visual metrics, presentations and reports. Internal reporting, including project review presentations Continuous improvements on TAT (Turn-Around-Time). Main contact for customers contacting repair station with any inquires and keeping the customer informed of the part's expected ship date. Create repair station tracking reports Create and monitor repair station reports for off-site repair shop within Safran Enter orders into Safran MRP system Follow up with other Safran repair sites & vendors to ensure on time part delivery The Repair Station Manager oversees the planning, implementation with issuing, processing and tracking repair orders with all necessary documentation for aircraft interior parts in need of repair. This person is also responsible for communicating with the customers the status of their part and working with Engineering, Manufacturing and Quality departments to resolve any issues that jeopardize the timely arrival of materials or departure of repaired parts ensuring on time delivery to the customer.

At Safran Cabin, diversity & inclusion is a source of richness that adds quality of life, performance, and innovation. We welcome diverse contributions and provide equal employment opportunity to all individuals regardless of race, color, religion, sex/gender, sexual orientation, gender identity/gender expression, marital status, pregnancy, age, national origin, ancestry, disability/medical condition, military or veteran status, citizenship status, genetic characteristics or information, or any other characteristic protected by applicable federal, state, and local laws. We seek service-oriented team players with strong interpersonal skills and a positive attitude, adaptable to our innovative and evolving environment. Across all team members, we are looking for the following attributes: Team oriented Process focused Open & honest communication Quality minded Ability to persevere and honor commitments Recognizes success Executes with urgency Creates solutions Customer focused in everything we do Job Requirements: Education: Associate's Degree plus typically 10 years of related work experience, or a Bachelor's degree with typically 6 years of related work experience required. Experience: Experience within the aviation and/or aerospace industry. Basic knowledge of program management methodologies and proven ability to manage a repair station Computer Skills: Windows operating system, MS Word and Excel Other Skills: Previous experience in planning or managing projects, as well as, the ability to develop, lead, motivate working teams. Solid organizational skills including attention to detail and multi-tasking skills Excellent verbal and written communication skills, proficient ability to solve problems. Problem solving, well organized, detailed oriented and accurate. This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment or group.