Courtesy Clerk

Cashier

Job Overview

Provides prompt and friendly service to customers and assist them when necessary. Operates a cash register and all the duties which correspond to this activity.

Job Responsibilities And Accountabilities

• Provides prompt, efficient, and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Operates cash register accurately and scans all product.
• Redeems promotional coupons, food stamps, WIC checks, rain checks, receives cash, checks, EFT transactions, in-store charges and figures discounts, as well as counts back change, issues receipts and Catalina coupons.
• Places merchandise in cart in a neat, organized fashion. Assists courtesy personnel as needed.
• Answers customer questions and concerns and follows-up with appropriate personnel.
• Understands and follows local, state, and company policies on sales of tobacco and liquor.
• Ensures compliance with local, state, and federal guidelines regarding WIC and food stamps.
• Required to know value, look-up numbers, department numbers, and features of items for which money is received.
• Stocks, faces and rotates merchandise, cleans shelves, understands shelf tags, knows location of merchandise in the store and also in the back room, and if available, takes customers to an item.
• Reviews weekly store ad to note price changes and sale items.
• Keeps register area clean and adheres to “5S” standards, ensures adequate supplies are ready and available, and helps maintain the store appearance.
  
  

Job Requirements

• Must be able to carry out detailed but uninvolved written or verbal instructions, deal with a few concrete variables.
• Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.
• Visual requirements include vision from less than 20 inches to more than 20 feet with depth perception, and field of vision.
• Must be able to work shifts varying in length and time, including nights, weekends, and holidays.
• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.
  
  

At Shoppers, we believe that diversity and inclusion are essential to our success as an organization, and we strive to create a work environment that fosters respect, fairness, and equal opportunities for all employees.

We are committed to providing equal employment opportunities to all individuals without regard to race, color, religion, creed, sex (including pregnancy, sexual orientation, gender, gender expression, or gender identity), national origin, ancestry, physical or mental disability, medical condition, age, physical or mental disability, marital status, veteran or military status, or any other characteristic protected by applicable laws. This commitment extends to all aspects of employment, including recruitment, hiring, promotions, job assignments, training, compensation, benefits, and other conditions of employment.

Shoppers will not tolerate unlawful discrimination or harassment of associates by anyone, including any manager, supervisor, co-worker, contractor, customer, supplier, vendor, or visitor.