Assistant Systems Administrator

Summary Of Position

The Assistant Systems Administrator (JSA) assists the Systems Administrator with the core IT Operations at Kintegra Health.

The Assistant Systems Administrator Provides

• Servers
• Maintain Server infrastructure and backups
• Implement remote
• Perform or oversee vendor installation/maintenance of Windows-based applications on servers.
• Replace/upgrade existing server infrastructure at EoL
• Manage remote server access/ application deployment (RDP, Parallels)
• Maintain and troubleshoot the Hybrid AD environment
• Assist DevOps group with Linux servers
• Networking
• Monitor network infrastructure and manage trouble tickets with vendors as needed.
• Manage and troubleshoot wireless networks and assist in wireless network consolidation.
• Assist systems administrator with improving network documentation and planning for future sites.
• Cloud/Applications
• Assist with managing Office365 and Azure Environments
• Assist with managing cloud security products
• Manage instances of JIRA
• Coordinate with Information Security and DevOps departments on projects involving cloud infrastructure (SSO, MFA)
• Support for Service Desk Operations
• Assist with building and testing computer deployments in InTune
• Provide high-level support for escalated issues regarding server/network/cloud infrastructure
  

Performance Requirements

• Must be able to sit, stand, and walk for extended periods
• Ability to pick up and move equipment weighing no more than 50 lbs. without assistance
• Manual and physical dexterity
• Ability to read and understand the English language
• Ability to effectively maintain confidentiality of records and communicate with all levels of personnel
• Valid NC driver’s license.
• Three to Five years of systems administration, enterprise-level IT support experience, or an equivalent combination of education and experience sufficient to perform the essential duties of the job as listed successfully.
• Experience with Windows desktop and Server OS and MS Office.
• Experience with managing VMWare, VEEAM, and other associated system administration tools.
• Experience with Microsoft Active Directory, AD administration, user account creation, and Internet email.
• Excellent communication, time management, and problem-solving skills
  
  

Education :Associate degree in Information Technology or IT certifications

Experience Required : 4+ years’ work experience preferred

Other knowledge skills: Knowledge of Microsoft Windows and Server Administration, Microsoft Office 365 Administration, VMWare, Veeam, desktop hardware, and printers, good communication skills, ability to prioritize multiple tasks, strong sense of urgency, project management

Certification(s) : Comp TIA A+, Network + or Microsoft MCP certifications preferred

Key Responsibilities

• Manage and provide support for servers.
• Monitor and manage networks.
• Provide high-level technical support to assist service desk technicians.
• Perform application configuration and maintenance tasks.
• Perform server administration tasks for Windows users.
• Manage all server backups.
• Make recommendations for future technology standards.
• Create and maintain documentation for all information technology processes and procedures.
  
  

Kintegra Health Core Requirements

• Patient First – An approach to care that holds primarily the well-being and desires of the patient.
• Build not Blame – Focusing first on finding fault with the process rather than the person
• Integrity and Honesty – F ostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers
• Cooperation and Flexibility – Related to an internal believe that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description
• Culturally Sensitive – Always working toward increasing one’s ability to understand, communicate with, effectively interact and care for people across cultures, while having an acute awareness of one’s own culture.
  
  

Kintegra Health is a is a community sponsored, family-centered provider of health care, health education and preventive care services without regard to the ability to pay. We screen potential employees to first ensure alignment with our core requirements followed by the requisite position skills set. In doing so we need staff committed to this mission who do their best to live and work the characteristics of our core values as we strive to care for ever increasing members of the communities we serve.