Community Care Coordinator

My Happy Place Homecare is seeking a compassionate and dedicated Community Care

Coordinator to join our team. This role is a unique combination of oSice coordination, direct

client care, and caregiver mentoring. In this position, you will play a vital role in ensuring highquality

care for clients, supporting and training caregivers, and assisting with essential oSice

operations. We are looking for an organized and experienced professional with a strong

background in caregiving and administrative skills, who can eSectively guide others,

maintain operational excellence, and contribute to the growth and success of our team.

Responsibilities:

• Initiating Client Care: Meet new clients, assist with conducting initial assessments,
  
  
  

and help develop personalized care plans tailored to support their Activities of Daily

Living (ADLs).

• Providing Direct Care: Deliver in-home caregiving services, including personal care,
  
  
  

medication management, mobility assistance, and other ADLs. Maintain a safe and

clean environment while adhering to infection control protocols (As Needed).

• Mentoring and Training Caregivers: Support new caregivers with orientation and
  
  
  

training (As Needed), ensuring they follow care plans and deliver quality services.

Provide ongoing guidance to enhance their skills and confidence.

• Maintaining Communication: Collaborate with clients, family members, caregivers,
  
  
  

and other team members to ensure seamless coordination of care and address

concerns promptly.

• On-Call Duties: Be able to respond and cover caregiver call-outs during on-call
  
  
  

hours (7 AM - 7 PM) as needed, Monday through Friday, and every other weekend.

• Administrative Support: Assist the oSice with making and following up on calls
  
  
  

related to services such as insurance inquiries, customer satisfaction surveys, and

handling client or caregiver questions. Answer on-call inquiries, maintain accurate

records, and ensure proper documentation of interactions.

• Emotional Support: Create a caring and compassionate atmosphere by oSering
  
  
  

emotional support to clients and their families.

• Collaboration: Work with the care team and stakeholders to ensure continuity and
  
  
  

high-quality care delivery. Assist with community events that the agency may attend

or sign up for.

• Shift Differential Premium: Receive premium pay for picking up shifts outside of
  
  
  

designated County.

Qualifications:

• At least one year of caregiving or homecare experience.
• Strong leadership and mentorship skills.
• Excellent communication and interpersonal abilities.
• Strong customer service skills and a commitment to client satisfaction.
• Proficiency in Microsoft OSice (Word, Excel, Outlook) and other oSice tools.
• Technologically savvy, with the ability to learn and use care management software
• Familiarity with creating and following care plans.
• Ability to work flexible hours, including weekends and on-call rotations.
• Reliable transportation is required.
  
  
  

Why Join Us?

• Comprehensive training and professional development opportunities.
• A supportive and collaborative work environment.
• The chance to grow within a rapidly expanding organization.
  
  
  

Join My Happy Place Homecare and be a part of a team dedicated to improving the lives

of clients and caregivers in our community!