Account Manager, Partnerships Field Marketing

Capital One is seeking a talented Account Manager to join our retail field marketing sales team. In this exciting role, you will establish meaningful relationships with retail leaders within an assigned territory to drive engagement with the credit card program. This person will work directly with store leadership and key internal stakeholders (Marketing, Customer Experience, Compliance, etc.) to ensure the best possible experience for consumers and store associates related to the card program, by ensuring regional strategies are effectively rolled out to stores.

The ideal candidate will have an entrepreneurial spirit and serve as an advocate for our retail partner while also focusing on risk management across their portfolio. They will be innovative, highly organized and have a measurable, demonstrated ability to drive business results while delivering superior service. This is a remote position ideally based in either CA or WA. The candidate will manage clients located within the West Territory (CA, ID, NV, OR, UT, WA) with the expectation of 75% of the time in store, to include occasional evenings and weekends for marketing activities that correlate with highest store traffic periods, with overnight travel as needed.

Key Responsibilities:

• Become a trusted advisor and subject matter expert for credit products across all level of retail partner’s store and credit services hierarchy
• Work with partner retail leadership to understand day to day operations, top challenges and pain points to understand how we can deliver the greatest value to the partner and their customers
• Refine and implement card sales model from the ground up by observing and sharing best practices in support of broader sales strategy and customer experience
• Collaborate with retail partners to ensure legal and regulatory compliance related to card issuance
• Partner with Capital One Marketing on the execution of in store marketing and customer experience programs
• Analyze and report on card sales performance metrics to identify additional growth opportunities
• Collect and share customer insights and learn about market trends to help retailers understand purchasing needs and behavior of customers
• Collaborate with retail partner leaders to proactively problem solve current and future challenges with card sales performance
• Deliver effective and timely in-store education and communications to include implementation of in-store marketing programs

Basic Qualifications:

• High School Diploma, GED or equivalent certification
• At least 3 years of experience in a client facing role in either B2B sales or retail leadership role

Preferred Qualifications:

• Bachelor's Degree or Military experience
• 5 years of retail experience, either directly for a retailer or in a field-based role supporting retailers
• 1 year of experience in the financial industry
• Proficiency in using Salesforce.com
• Proficiency in using G Suite
• At least 5 years of experience in a client facing role

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

• Remote (Regardless of Location): $132,800 - $151,600 for Manager, Client Development
• San Francisco, CA: $159,400 - $181,900 for Manager, Client Development

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.