Customer Service Associate

As one of America's fastest-growing regional retail companies, Forman Mills is constantly seeking the best and brightest talents to drive the continued growth of the company. If you have a passion for excellence, an unwavering focus on delivering value for the customer, and a drive to be the best, Forman Mills can be your springboard to incredible career growth.

Customer Service

The Customer Service Associate performs all register transactions, including Returns/Exchanges, Layaways, and Employee purchases accurately and efficiently in accordance with Forman Mills policies and procedures.

• Provides a courteous, fast, and friendly checkout to all customers entering and leaving Forman Mills.
• Maintains a clean and tidy checkout area.
• Ability to work varied hours/days, including 2-3 nights per week, weekends, and holidays to meet the needs of the business.
• The ability to work in different areas of the store such as selling floor, fitting room, and receiving as directed by supervisors and management.
• Ability to communicate effectively as it relates to communicating to customers and team members all Forman Mills written policy and procedures, training materials, directives and any other materials Forman Mills produces.
• Ability to perform basic math functions in order to operate the register, make change, and conduct inventory.

Physical requirements include lifting up to 50 lbs. Use of hands and fingers in a continuous and repetitive activity. Adequate fitness level to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, and repetitive lifting with or without reasonable accommodation.

Benefits

• On-the-job training
• Employee Assistance Program
• 401 (K) plan with employer match
• Potential for advancement
• Generous employee discount
• Competitive starting salary
• Health insurance
• Dental insurance
• Vision insurance
• Short term and long-term disability insurance
• Life and AD&D insurance
• Paid vacation
• Paid sick leave
• Holiday pay
• Direct community involvement opportunities