Pharmacy Technician

What You Will Do

Under the supervision of the Pharmacy Department, the Medication Reconciliation Technician is primarily responsible to obtain and document an accurate patient medication history profile that supports the mission, values and philosophy of Pharmacy Services and Sharp HealthCare.

Required Qualifications

• 2 Years experience in a pharmacy or similar environment.
• California Pharmacy Technician License (TCH) - CA State Board of Pharmacy -REQUIRED

Preferred Qualifications

• Combination of both inpatient and outpatient experience preferred, particularly outpatient experience.
• Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board -PREFERRED

Essential Functions

• Customer service and teamwork
  Demonstrates a commitment to serving other employees and patients through teamwork, collaboration, developing others and an uncompromising adherence to SHC's values. Treats customers and co-workers with dignity and respect. Establishes effective working relations between internal and external customers. Accepts constructive criticism and feedback. Works cooperatively with co-workers to accomplish goals. Supports others in work completion. Stays informed through staff meetings, electronic communications, in-services and educational opportunities. Initiates communication with others to ensure job is completed successfully. Responds with acceptance and understanding to diversity in the workplace (e.g., cultural, age, opinion, style, etc.). Effectively communicates with co-workers and customers. Communicates any issues to supervisor in a timely manner. Decisions reflect the Sharp HealthCare Mission, Values and Philosophy.
• Department services
  Demonstrates content expertise regarding medication reconciliation. Participates in task forces, committees at discretion of supervisor. Assists in developing materials to support education initiatives. Assists in ongoing IS improvement projects regarding Medication Reconciliation applications. Ensures that patient's medication reconciliation gets completed in a timely manner. Assists in ongoing development of process improvement to improve throughput.
• Medication reconciliation and patient education
  The technician will comply with all related state and federally mandated requirements in performing the job assignment. All interviews of patients will be conducted in accordance with State and Federal Regulations. All medical consultations will be referred to Medical Staff, Nursing Staff or Pharmacist staff to complete.
• Medication safety
  Demonstrates awareness of medication safety communications delivered by pharmacy management and safe medication practice pharmacist. Qualitative work demonstrates thoughtful and thorough identification, evaluation and analysis of medication safety events. Quantitative work reflects the desire to contribute to the ADE monitoring aspect of Safe Medication Practice.
• Productivity
  Completes appropriate number of medication reconciliation profiles during shift. Completes task within service level expectations with accuracy. Assures that incoming phone calls are answered promptly and with courtesy. Helps to resolve discrepancies in a timely manner and seeks assistance when additional resources are needed. Assures that they do an appropriate number of medication reconciliations per day.
• Patient medication history profile
  The Medication Reconciliation Tech's primary responsibility is to capture and record patient electronic information (i.e., home medication name, dose, route, frequency, last dose date and time, allergies, vaccination history, patient weight, pregnancy and lactation status) in accordance with recognized standards of practice and hospital policy and procedures, within expected time frames to ensure a smooth, accurate and efficient medication reconciliation process. Utilizes appropriate interpersonal and communication skills to interview patients in varying clinical settings to develop an accurate medication history profile. Utilizes professional knowledge and expertise to validate patient medication information and document history in the electronic medical record. Seeks additional resources to include patient family, primary care physician, or local pharmacy to validate and complete the patient medication history profile. Assures incoming phone calls are answered appropriately, stating name, position, and department. Documents patient medication history in accordance with approved standards and guidelines to ensure information is complete and maintained appropriately to ensure integrity. Completes tasks within service level expectations with accuracy. Resolves and/or troubleshoots issues in a timely manner and seeks additional resources as needed.

Knowledge, Skills, and Abilities

• Must be able to demonstrate knowledge of medication nomenclature and dosing.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.