Assistant Director of Quality Outcomes

CCA Assistant Director of Quality Outcomes will serve as a key resource for CCA clinical/administrative operations. This position must hold RN, BSN, credentials with working knowledge of Administrative and Ambulatory Clinical Quality Outcomes.

Proven success in managing programs, informatics, and collection of data to ensure the success of CCA clinical operations. Working knowledge of regulatory compliances in an ambulatory setting with a strong understanding of HIPAA and business practices. Must display excellent written, organizational, and verbal communication skills. Ensures all quality and safety subgroups/task forces/committees are highly productive, meeting regularly with multidisciplinary representation as appropriate. Disseminates the outcomes of quality and performance measures across the service line with goals and available benchmarks.

Development, maintenance and improvement related to all quality measures for Cooper Care Alliance for which is directly or indirectly responsible. Perform continuous assessment of care delivery in ensuring consistent delivery of evidence-based care and standardizing care when appropriate to ensure consistent outcomes. Serves as the CCA representative and point person for CCA quality department to bridge service line and organizational goals when appropriate.

This position involves a strategic approach to integrating best practices in patient care, reducing risks, and fostering a culture of transparency and accountability across all levels of CCA and the organization. Through collaboration with medical staff, management, and various healthcare teams, the Asst. Director of Quality Outcomes ensures that patient care services are delivered in a manner that balances efficiency with effectiveness and enhancing patient outcomes and satisfaction. This role not only addresses the immediate concerns related to patient outcomes but also sets the direction for long-term quality improvement initiatives, making it an essential component of the healthcare delivery system. This individual will work closely with the Director of Clinical Practice & Regulatory Compliance of CCA with the responsibility for overseeing the clinical data collection and operation aspects for Cooper Care Alliance. Asst Director will be responsible for reporting out statistical data and recommendations for positive outcomes.

Excellent analytical, problem-solving, and multitasking skills. Computer literacy and knowledge of relevant health care and administrative software. Good leadership, motivation, training, and goal-setting skills. The individual must present with great organization and time management skills with the understanding of health and safety standards in the medical industry. Must have the ability to establish and implement effective workplace procedures and ensure policies are followed.

 Excellent communication, interpersonal, and presentation skills. Must be detailed oriented and able to perform in a fast environment. Strong analytical thinking and problem-solving skills with a proficiency in strong computer (EHR) Epic preferred and IT system capabilities i.e., Microsoft Office, Excel, Word, PowerPoint.