Shipping and Receiving Specialist

About the job

We are seeking a highly organized and detail-oriented Shipping and Receiving Specialist to join our team at our facility in Naperville, IL. As the Shipping and Receiving Specialist, you will be responsible for overseeing all shipping and receiving operations, ensuring timely and accurate processing of orders, and maintaining inventory accuracy. This is a great opportunity for someone with excellent communication skills and a strong background in shipping and receiving to take the next step in their career.

About the job

Are you passionate about turning ideas into reality, embracing ownership, and working at the forefront of connectivity? Join viaPhoton and be part of a culture that thrives on fearless innovation, teamwork, and continuous growth, where learning, unlearning, and relearning are part of the journey.

This dynamic role offers significant ownership and responsibility. We’re looking for individuals who excel in environments where their contributions make an impact, are hungry to learn, and are energized by meaningful work that drives company growth while accelerating their career. If this sounds like you, we’d love to hear from you!

Who We Are

We are changing the norm by being customer focused, technology led.

viaPhoton is on an ambitious mission to revolutionize how critical digital infrastructure is manufactured and deployed. Best-in-class data centers and telecom providers need fiber optic solutions delivered in weeks, not months—whether that’s for AI infrastructure, 5G networks, or next-generation broadband. We’re reimagining fiber optic manufacturing for the AI era. Manufacturing is no longer just an operations challenge, but an automation and speed-to-market problem that customers urgently need solved. In less than 5 years, we’ve grown to a team of over 150, and have added top cloud service providers to our growing customer base. We have only just gotten started -- our ambition is to become the market leader of the $40+ BN connectivity industry.

We seek candidates who will be culture contributors and who align with our core values:

• Fearless Innovation we are pioneers unafraid to change the norm in relentless pursuit of better
• Forward Together we believe that when we work together toward a collective goal, we all succeed
• Integrity Over Everything we believe in long term relationships and doing what is right, always
• Nimble, Always we are solutions obsessed, move fast, and stay nimble
• Be the Bar we set our own standard of excellence and hold ourselves to it

What You Will Do

Responsible for overseeing and coordinating all shipping and receiving activities to ensure smooth and efficient operations. Maintain accurate inventory records, organize shipments, and ensure timely delivery of products to customers. Collaborate with various departments to optimize the supply chain process.

1. Oversees day to day operations of the warehouse, including stock moves and accurate inventories.
2. Collaborates with production team to prioritize shipments based on customer requirements and production schedules and assigns them to appropriate location.
3. Coordinate with freight carriers and logistics providers to arrange transportation for shipments as well as maintain accurate shipping and receiving documentation.
4. Prepares documentation for all shipments, including packing list, shipping labels, RMA and custom declarations.
5. Oversee the receiving process of raw materials, components, and finished goods.
6. Conducts inspections to verify the quality and accuracy of received items and reports any discrepancies.
7. Completes accurate ERP transactions and reconciliations.
8. Fulfills and processes requests from customer service managers and sales associates and meets delivery commitments.
9. Communicate shipping schedules, delays, and updates.
10. Establishes quality metrics for inbound and outbound deliveries.
11. Assists in order packing and coverage for material handling as needed.
12. Maintaining a neat and clean work area free of trash debris, plastic, cardboard, etc.
13. Perform additional duties as requested.

What You Will Bring

• Ability to lead and motivate a team.
• Basic computer skills, including proficiency in Microsoft Word/Excel.
• Proven experience in shipping and receiving roles, preferably in a manufacturing environment.
• Strong knowledge of shipping regulations, customs procedures, and supply chain logistics.
• Excellent organizational, communication, and problem-solving abilities.
• Detail-oriented with a focus on accuracy and efficiency.
• Familiar with general warehouse procedures, policies, goals, and objectives including international shipments.
• Ability to work in a fast-paced, deadline-driven environment.
• Exercise caution and strict adherence to safety policies and procedures.
• Must be able to drive machinery safely and efficiently, i.e., pallet jack.

Why Join Us

• Cutting-Edge Technology – Opportunities to work on the forefront of fiber optic technology.
• Professional Development – We’re committed to your growth, offering resources, career development, and a culture where your voice is heard.
• Fun Team Environment – Monthly team bonding events, free lunches, and activities to keep us connected.
• Flexible Paid Time Off – Take time when you need it, with PTO that grows over time plus 10 paid holidays, including two floating holidays to use at your discretion.
• 401(k) Match – we offer up to 5% company match to help you plan for your future.
• Benefits Overview-- To view our comprehensive benefits package, https://acrobat.adobe.com/id/urn:aaid:sc:va6c2:b92ca5c6-b955-470d-9841-5399b934b507

Ready to Build the Future? Apply now