IT System Analyst

Job Description

The IT system analyst is a skilled professional who specializes in analyzing, designing, implementing, and maintaining application software. They work collaboratively with other IT professionals to deploy new capabilities, trouble-shoot/resolve issues, and ensure systems are running properly. The IT system analyst works closely with business partners to deliver streamlined technical solutions that support critical business processes.

Company Information

General Dynamics is a successful Fortune 100, global aerospace and defense company, with over 90,000 employees world-wide. General Dynamics Land Systems, a business unit of General Dynamics, has a strong foundation of delivering core engineering and manufacturing capabilities to our clients for military vehicles. Our team is focused on continuous process and productivity improvements that reduce product costs, while increasing troop safety and effectiveness. Land Systems continues to work with the US Armed Forces and its Allies to ensure these vehicles remain survivable, relevant, flexible, affordable and capable of addressing a dynamic threat environment.

What We Offer

Starting your career or you are an experience professional, we offer a Total Rewards package that is Impactful and built for you.

• Healthcare including medical, dental, vision, HSA and Flex Spending
• Competitive base pay and incentive pay that rewards individual and team performance, and comprehensive benefits.
• 401k Match (6%)
• Educational Assistance
• 9-80 Work Schedule (This position’s standard work schedule is a 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off)
• On-going learning opportunities within a diverse, inclusive and rewarding work environment
• Onsite cafeteria, fitness center, and outdoor fitness track
  
  

Responsibilities To Anticipate/Expect

• Become a SME (Subject Matter Expert) in the areas you support.
• Gather business requirements. Research and identify technical options. Propose viable solutions to meet business requirements.
• Document technical solutions and system runbooks.
• Communicate effectively with customers and set proper expectations.
• Respond to the ITSM ticketing system. Complete requests and resolve incidents in a timely manner.
• Collaborate and coordinate across all service teams (DBAs, desktop, developers, administrators, security, etc.)
• Identify opportunities to streamline and automate processes.
• Deploy new capabilities, such as: mobility, data analytics, self-service functions, digital processes, automated workflows, etc.
• Respond to audit requests for SOX/ICFR. Participate in audit discussions.
  
  

Position Requirements

• University degree or college diploma in Computer Science, Information Systems, or related field. Experience will be considered in lieu of degree.
• 1-3 years of experience supporting large business applications.
• Experience with Oracle E-Business Suite and Oracle Time & Labor preferred.
• Experience with timekeeping and payroll applications preferred.
• Experience with implementing system integrations and supporting data file transfer processes between systems.
• Experience with providing technical requirements to developers.
• Familiar with testing system functionality and validating it works as expected after system changes.
• Familiar with Linux operating systems and basic commands.
• Able to understand or decipher program logic (e.g., PL/SQL code) and process logs.
• Proficient in writing simple to moderately complex SQL queries against an Oracle relational database.
• Will work outside normal business hours for emergency system changes or critical deployments.
• Will provide technical support for month-end and year-end financial close processes.
• Experience working with vendors to get application patches or fixes.
  
  

Personal Attributes

• Strong interpersonal, written, and oral communication skills.
• Able to conduct research into application capabilities.
• Ability to present ideas in user-friendly language.
• Highly self-motivated and directed, with keen attention to detail.
• Proven analytical and problem-solving abilities.
• Able to effectively prioritize tasks in a high-pressure environment.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.
  
  

GDLS considers factors such as, scope/responsibilities of the position, candidate experience and education/training background, in addition to local market comparable and business considerations when extending an offer