Food Service Team Leader
TARGET
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ALL ABOUT TARGET
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. The Food & Beverage team works together to provide the guest a fresh, full and food safe shopping experience all day, every day.
ALL ABOUT FOOD & BEVERAGE
The Food & Beverage team enables a consistent experience for our guests by ensuring product is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts of operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food & Beverage areas of the store.
Skills & Experience
- Guest service fundamentals and experience building a guest first culture on your team
- Food & Beverage business fundamentals: department sales trends, freshness and quality, inventory management, guest shopping patterns and pricing and promotions strategies
- Planning department(s) daily/weekly workload to support business priorities and deliver sales; Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent
Typical Day Responsibilities
- Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement
- Work a schedule that aligns to guest and business needs (includes early morning, evening, overnight shifts and weekends)
- Model guest service standards; deliver a fresh and full area during all opening hours, develop experts who share product knowledge with the guest
- Demonstrate a service culture that prioritizes the guest service experience
- Assess Food Service back of house, production areas, dining spaces and merchandising spaces to ensure food safety and proper inventory levels
- Walk Food & Beverage Standards and Food Service routines daily to assess priorities and review reporting to identify business gaps for follow-up
- Ensure proper execution on all food safety standards and cleaning routines
- Lead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards
- Foster a productive relationship with your Starbucks DM (if applicable)
- Ensure accurate in-stocks by placing store-initiated orders according to best practices
- Make production quantity decisions just in time to ensure freshness, in-stocks, sales and profitability are achieved
- Evaluate candidates for open positions and develop a guest-centric team
- Participate in team onboarding and learning and close knowledge and skill gaps through training and experiences
- Demonstrate a culture of ethical conduct, safety and compliance
- Support your Executive Team Leader to create a safety advocacy culture
What We Are Looking For
- Working in a fun and energetic environment makes you excited
- Providing service to our guests that makes them say I LOVE TARGET!
- Leading teams who are stocking, setting and selling Target product
- You aren’t looking for Monday thru Friday job at a computer all day
Job Requirements
- High school diploma or equivalent
- Age 18 or older
- Previous retail experience preferred, but not required
- Strong interest and knowledge of the food service business
- Ability to lead and hold others accountable
- Capability to remain focused and composed in a fast-paced environment
Physical Requirements
- Access all areas of the building to respond to guest or team member issues
- Accurately handle cash register operations as needed
- Flexible work schedule (e.g., nights, weekends and holidays)
- Ability to work in an environment that could range from 34°F to -10°F
- Ability to remain mobile for the duration of a scheduled shift
Benefits Eligibility details can be found at this URL.
If you require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680.
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