TikTok Shop - Language Manager, Spanish (LATAM)

Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

The Content Design & Localization team makes the TikTok Shop product easy and delightful to use through clear and expressive UX writing. We sit in the US, Singapore, China and EMEA, and collaborate closely with stakeholders to launch and iterate product features that engage our viewers and content creators.

We’re looking for a Spanish (LATAM) Language Manager to join our growing localization team. This role will be overseeing and responsible for the overall quality of the product UI in assigned language. If you are a highly motivated, energetic, and experienced localization professional, you might be the person we are looking for!

Responsibilities:

• Ensure the overall quality of the assigned language.
• Responsible for the language quality of the assigned market for the designated product interface and documentation.
• Initiate language strategy tailored for the assigned language.
• Oversee and perform localization tasks including but not limited to translation, review, transcreation/copywriting, quality checks and LQA.
• Manage language assets.
• Creation and maintenance of the terminology database, TM, writing/localization guidelines and QA checklists.
• Manage resources available to the language.
• Monitor the quality of external resources for the language, including but not limited to conducting quality reviews, trainings and performance improvement plans.
• Bridge communication with stakeholders.
• Work as the prime contact for the assigned language, to work with both internal and external teams.
• Develop and implement localization best practices, guidelines, and processes to ensure consistency and quality across all localized content for the language.
• Managing localization timelines, quality metrics, and reporting on progress to stakeholders.

Qualifications

Minimum Qualifications:

• Full Spanish language proficiency, possessing good language and cultural insights
• 5 years of working experience, with min 3 years of translation/proofreading experience.
• Experience with CAT tools, TMS, and LQA process.
• Experience in IT-related industry and product localization across app/web environments.

Preferred Qualifications:

• Bachelor’s degree, preferably in Translation, Localization, Literature Studies or IT-related fields.
• Proven project management skills.
• Excellent oral, written, and interpersonal communication skills, ability to work across time zones and cultures.
• Experience in managing the glossary, TM and style guide will be a plus.
• Proficient in es-419

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
Job Information
The base salary range for this position in the selected city is $137244 - $303012 annually.

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Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

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Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

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The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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For Los Angeles County (unincorporated) Candidates:
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Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

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1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

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2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

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3. Exercising sound judgment.