GRC/IRM ServiceNow Technology Implementation Solutions – Manager

A career in our Cybersecurity, Privacy and Forensics will provide you the opportunity to solve our clients most critical business and data protection related challenges. You will be part of a growing team driving strategic programs, data analytics, innovation, deals, cyber resiliency, response, and technical implementation activities. You will have access to not only the top Cybersecurity, Privacy and Forensics professionals at PwC, but at our clients and industry analysts across the globe. The Integrated Risk Management and Governance Risk and Compliance(IRM GRC) team helps clients to think about their integrated GRC strategy, process improvement, governance models, tech implementation, how to drive change in the organization. We work to solve business problems for example from siloed to integrated risk management operating model or from fragmented data and technology to enterprise GRC technology and analytics.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognize their strengths, and encourage them to take ownership of their personal development.
• Analyze complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarizing key points.
• Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences

Basic Qualifications:

• Minimum Degree Required: Bachelor Degree
• Preferred Fields of Study: Accounting, Finance, Management Information Systems, Management Information Systems & Accounting, Computer and Information Science, Computer and Information Science & Accounting, Mathematical Statistics, Statistics, Mathematics, Economics, Economics and Finance, Economics and Finance & Technology, Business Administration/Management, Engineering
• Minimum Years of Experience: 5 year(s)

Preferred Qualifications

Preferred Knowledge/Skills:

• Demonstrates hands on architectural and configuration experience with a proven record of success managing GRC and IRM programs, solution design and configuration projects for one or more GRC/IRM Technology platforms.
• Risk management, compliance management, and/or enterprise governance as it relates to how technologies can be leveraged throughout organizations' internal audit, risk and compliance functions and processes.
• Integrated risk management (IRM) frameworks, especially as it relates to building a program or capabilities across an enterprise.
• Experience in designing, reengineering, optimizing, and documenting requirements, processes and workflow related to GRC functions.
• Deep understanding of access control, specifically role based access and inheritance of role and record based permissions.
• Experience identifying sources of data outside of GRC solutions, and designing integration approaches.
• Knowledge of on premise and cloud based application architecture.
• Experience with implementing GRC technology such as RSA Archer, MetricStream, or ServiceNow.
• Knowledge of proper technical documentation techniques to capture GRC solution design and configuration.

Demonstrates extensive abilities and/or a proven record of success managing client projects/engagements including the following areas:

• Defining resource requirements, project workflow, budgets, billing and collection.
• Creating a positive work environment, monitoring workloads of team members while meeting client expectations.
• Developing and sustaining meaningful client relationships, understanding a client's business and technology to identify, pursue, and obtain additional consulting opportunities.