Request Processing Specialist

Description

A Little Bit About Us

If you're looking for a rewarding career at a company with a supportive workplace culture and unlimited potential for growth, consider Gemini Legal. We are a dynamic, industry-leading, technology-based company headquartered in Rocklin, California. Gemini provides support services to California attorneys, collecting digital records and offering vocational counseling to injured workers.

Our management team has an open-door policy, and our exceptional growth is credited solely to our team members and their dedication to collaborate, achieve and give back. Success is celebrated and integrity is the essence of who we are. We promote from within and are eager to train people with no previous experience.

Ethical. Passionate. Smart. These three tenets drive our diverse team, and we welcome dedicated individuals to apply to join our work family.

A Little Bit About The Position

Join the Gemini team as a Request Processing Specialist I, where you'll play a crucial role in processing subpoenas and authorizations for requested records in the workers' compensation industry. In addition to managing various subpoena types with accuracy and efficiency, you'll provide general administrative support, including processing returned mail and maintaining accurate records. Strive for excellence by handling a high processing volume, verifying orders, and adhering to established processes. If you're detail-oriented, motivated, and ready to contribute to a dynamic team, apply now and be part of Gemini's commitment to delivering quality service in the legal support industry.

• Location: Rocklin, CA office
• Schedule: Monday-Friday, 8:00am-5:00pm
• Compensation: $19.23-$25.96/hour
  
  

Requirements

• High School diploma or equivalent required
• 1+ year previous data entry or call center experience preferred
• Typing skills 45+ WPM
• Advanced time management and organizational skills
• Strong verbal and written communication skills, including proof-reading, syntax, and grammar
• Self-motivated, coachable and receptive to feedback
• Ability to follow direction and process guidelines
• Basic computer skills, including internet usage and data entry
• Ability to work both independently and as part of a team
• Keen attention to detail
• High ethical standards
• Ability to organize, prioritize and perform tasks with limited supervision
• Proficient using a computer, business phone, office software, video conferencing, and other computer programs including Google Workplace (Docs, Sheets, Calendar, Gmail, etc.)
• Experience working in an office setting
• Experience working within a team environment
• Ability to perform work safely
• Must pass pre-employment screening
  
  

Functional Requirements

Must be able to perform the essential functions of the position with or without accommodation, including, but not limited to:

• Sitting for at least one hour at a time (total: 6-8 hours/day)
• Keyboarding for extended periods of time (total: 6-8 hours/day)
• Using a phone with or without a headset for extended periods (total: 6-8 hours/day)
  
  

What You'll Love About Gemini

• Comprehensive health coverage including medical, dental, and vision
• Generous time-off to support work-life balance including PTO, volunteer time, sick time, and paid holidays
• 401(k) plan with company match to support your financial future
• Company culture rooted in shared values and community
• Education tuition reimbursement program
• Employee Assistance Program (EAP) and legal assistance benefit
• Company-paid annual donation to a non-profit or charity of your choice
• Employee recognition program with gifts and awards