Specimen Processor I

Come join our team of innovative and unparalleled lab and support staff!

Wisconsin Diagnostic Laboratories (WDL) is a wholly owned subsidiary of The Froedtert & the Medical College of Wisconsin regional health network, which is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Patient care is our top priority, from test orders to transportation of specimens to reporting of test results. We perform over five million tests annually with test capabilities that match the largest labs in the world, providing expert academic care in every community. We combine our robust test directory and expert faculty and staff with compassionate patient care and unparalleled logistical support. WDL specializes in delivering comprehensive, clinical laboratory services to clients ranging from large tertiary care centers to small community practices.

We invite you to review the job posting below. If you meet the requirements and qualifications for this opportunity, you are encouraged to apply.

Wisconsin Diagnostic Laboratories is proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. As a federal contractor/subcontractor, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We welcome protected veterans to share their priority consideration status with us at 414-805-7500. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 414-805-7500. We will attempt to fulfill all reasonable accommodation requests.

Thank you for considering a career with Wisconsin Diagnostic Laboratories!

Location: US:WI:MILWAUKEE at our WI DIAGNOSTIC LABORATORIES facility.

FTE: 1.0

*1.0 FTE is Full-Time, any position less than 1.0 FTE is Part-Time, and .001 FTE is Casual*

*Positions with an "FTE" (full time equivalency) of .8 - 1.0 are eligible for full-time medical, dental and vision benefits. Positions with an "FTE" of .5 - .799 are eligible for part-time pro-rated medical, dental and vision benefits*

Shift: 1st shift (7:00 am - 3:30 pm; weekend & holiday rotations required)

Summary:

Performs pre-analytical log-in and processing functions of the department on a daily basis for patients serviced by the outreach clinics.

Responsibilities:

1. Performs specimen interface log in for inpatient units and clinics (Hospital) or for outreach clinics (Ambulatory). Accurately labels specimens according to policy and procedure with no documented mislabels. Includes initials on all specimens labeled by processor. Consistently meets the productivity defined and set forth by the department leader.
2. Identifies samples with incomplete, inaccurate or ambiguous information and follows up with client services or by creating a clear and concise CSHOLD.
3. Uses resources available to define test mnemonics, sample stability and processing requirements.
4. Interprets the Client Database, understanding when to use and where to find pertinent information.
5. Performs specimen processing according to policy and procedure. Verifies identity of mother tube and aliquot tube before performing manual aliquoting of patient samples using lab labels and test directory. Including operating the centrifuges, pipetting samples, accurately labeling samples including initials on all processed samples, and follows processing guidelines to ensure specimen stability. Schedules appointments and releases pending orders in Laboratory Information System (LIS) according to policy and procedure.
6. Follows policy and procedure for cart runner, specimen delivery and/or transporter assignments, accurately picking up and/or delivering samples or blood products to the correct testing department or hospital area in a timely manner.
7. Triages and adheres to special handling and time sensitive specimens.
8. Participates in and successfully completes all competency assessments/challenges specific to this position. The specific departments maintain records documenting and substantiating competency and/or improvement plans.
9. Performs additional duties as assigned, including but not limited to: Allomap/Study processing, Transport, In Sort Triage, Pneumatic Tube System usage, specimen disposal, packaging and assembly of biohazard boxes, scanning racks into storage tracking system, emptying recycling, stocking labels, disinfecting work stations, assisting other departments with Pre-Analytical tasks, when needed, etc. Performs in charge duties for the shift, adjusting assignments as needed. Escalates any patient concerns to Client Services and leaders as appropriate. Completes and emails shift Ops-report to leaders.
10. Effectively communicates both verbally and in writing, addresses all inquiries, requests, and concerns thoroughly, following through positively and appropriately. Timely informs leadership of issues or concerns.
11. Performs phlebotomy (as applicable) with walk in clients using customer service standards including AIDET. Collects appropriate number and types of tubes, includes initials and collection information on all specimens collected by the phlebotomist. Accurately completes requisitions and obtains insurance information.
12. Provides instructions to patients regarding non-blood sample collection and follows the Wisconsin Diagnostic Laboratories Performance Excellence Customer Service Standards using customer service standards including AIDET during their interactions. Greets and schedules patients when they present for services. Verifies and updates demographic information.
13. Follows policy and procedure for manual entry of client requisitions and QA. Recognizes and documents problems. Includes initials on all specimens labeled by processor. Consistently meets the productivity defined and set forth by the department leader.
14. When performing manual order entry or specimen interface log in, correctly documents samples received on paperwork and places tagalongs on all applicable paperwork.
15. Follows policy and procedure for handling outreach stats. Expedites delivery to testing departments.
16. Follows policy and procedure for handling client frozen specimens. Distributes frozen samples to testing locations ensuring appropriate temperature for next process.

Other information:

1. High school diploma or equivalent.
2. Some clinical healthcare experience or related education preferred.
3. Demonstrated knowledge of medical terminology preferred.
4. Basic windows-based computer knowledge, including keyboarding, data entry and email. Epic experience preferred.
5. Phlebotomy training/diploma preferred.

Perks & Benefits at Wisconsin Diagnostic Labs

Wisconsin Diagnostics Labs Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

• Paid Time Off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 401K
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available