Security Officer I

Required Qualifications

• H.S. Diploma or Equivalent
• California Security Guard Card - CA Bureau of Security & Investigative Services - REQUIRED
• Driver's License - CA Department of Motor Vehicles - REQUIRED

Preferred Qualifications

• Other College course in Criminal Justice, Sociology, and Psychology desirable.
• 1 Year of security related experience
• 1 Year of experience in hospital security/healthcare setting

Other Qualification Requirements

• IAHSS Basic Certification - PREFERRED
  Utilizes reliable transportation and possesses adequate personal insurance coverage. Demonstrates clean driving record in accordance with requirements of the employer DMV pull notice program and Sharp HealthCare Driver Guidelines.

Essential Functions

• Customer Service
  Responds to routine calls in a timely manner. Provide direction and information, problem solving, and escort services to both internal and external customers, treating each with courtesy and cooperation. When possible, officers should go out of their way to initiate brief contacts with visitors and staff to insure that their needs are being met. Screen members, visitors, and client employees to expedite their admittance to the facility. May also patient escort, patient watch, provide safety escort, etc. Answer and monitor emergency call boxes.
• Daily report
  Take and complete incident reports using the proper format ensuring reports are neat, accurate, concise, legible, and free from spelling and grammatical errors and submitted at the end of scheduled shift. Update electronic admin and criminal files. Sort, perform data entry, distribute, and file reports.
• Department policies and procedures
  This includes location of fire alarm boxes, emergency telephone numbers and other emergency procedures for situations such as Life Flight, fire, disaster, etc.
• Parking enforcement
  Enforces parking regulations as required. Tickets are completed in a neat, accurate, legible manner and are free from spelling and grammatical errors. Towing situations are handled appropriately and thoroughly following departmental policy.
• Security rounds
  Patrols hospital interior and grounds, being on the alert for persons or situations that threaten life or property. Patrol on foot, or via a vehicle to check for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals in assigned areas 4-6 times per shift in a conscientious and visible manner, varying the routine and timing. Utilize video monitoring systems, when needed. Observe and remain vigilant for signs of crime, disorder, hazard, and unusual activity.
• Stat calls
  Orally and physically de-escalating individuals, as needed. Utilizing force as a last resort. Provide assistance to fellow Officers when need arises. Respond to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm urgency.

Knowledge, Skills, and Abilities

• Knowledge of and experience enforcing rules and regulations, guidelines, security policies and procedures.
• Ability and experience serving and working well with the public as a solo officer as well as an effective member of a team.
• Ability to comply with instructions and counsel from supervisors.
• Ability to maintain a professional stance in all stressful situations and, when necessary, taking charge, managing incident scenes, and coordinating efforts with others outside the department.
• Competent in defensive tactics and arrest and control techniques. Demonstrated knowledge of and ability to follow proper officer safety tactics and procedures.
• Demonstrated skills in the operation of a motor vehicle under emergency and other police-related driving conditions.
• Accurate report writing skills including the proper use of grammar, punctuation, and spelling, as well as the cohesive organization of facts and information.
• Strong ability and experience in using computers, including Microsoft Word, Microsoft Outlook.
• Must possess interest in public service and understand the importance of stressing the spirit of the law and not just enforcing the letter of the law.
• Experience communicating in various forums: one-on-one, in groups, in stressful situations, in writing.
• Strong sound judgment. Ability to process information quickly and thoroughly, while making effective and ethical decisions that are trustworthy and are in keeping with the highest standards of conduct.
• Proven appropriate maturity and poise when dealing with supervisors, management, co-workers, and the community. Ability to react, cope and reason according to established standards and practices.
• Ability to utilize resources in an organized manner.
• Basic knowledge of penal codes.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability or any other protected class