Community Liaison

Community Liaison – Center for Connected Care

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Cleveland Clinic is recognized as one of the top hospitals in the nation. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family.

Community Liaisons caregivers concentrate their efforts on being exceptional communicators, assisting patients with transitions of care. In this role, you will also manage communications with care managers and post-acute care service providers and recommend marketing strategies based on customer relationships and trend data.

A caregiver in this position works from 9:00AM – 5:30PM.

A Caregiver Who Excels In This Role Will

• Identify appropriate referral sources and build positive business relationships.
• Provide education about Cleveland Clinic homecare services to the referral source and to patients.
• Meet/exceed established referral goals.
• Facilitate accurate and timely completion of required documentation.
• Serve as the primary contact for the referral source and ensure a positive ongoing relationship between the referral source and Cleveland Clinic homecare.
• Analyze referral source data, monitor the local market and the competition and work with the marketing team to develop collateral.
  
  

Minimum Qualifications For The Ideal Future Caregiver Include

• High School Diploma or GED
• Valid Ohio Driver’s License (DL) and proof of Automobile Insurance coverage of $100,000/$300,000
  
  

Preferred Qualifications For The Ideal Future Caregiver Include

• Bachelor’s Degree in Business, Marketing, Communications, Health Education or related field
• Previous Healthcare or marketing experience
  
  

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements

• Manual dexterity to operate office equipment
• Some periods of sitting, standing, and the ability to walk to various locations throughout the community to attend meetings
• Normal or corrected vision to clearly communicate verbally by phone or in person
• Ability to lift at least 20 pounds
  
  

Personal Protective Equipment

• Follow standard precautions using personal protective equipment as required
  
  

Pay Range

Minimum hourly: $22.85

Maximum hourly: $34.85

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic’s benefits package, which includes among other benefits, healthcare/dental/vision and retirement.