Retail Sales Associate

JOB SUMMARY

Please note that the Delek Retail division sold its stores to OXXO, the largest convenience store retailer in Latin America. We would like to invite you to participate in the recruitment process, where your profile and experience fit. However, it is very important for you to know that we are in a transition process where you will be hired under Delek systems who operates on behalf of OXXO USA, being part of their team.

The Sales Associate is responsible for supporting the smooth operation of the retail store. This role involves stocking inventory, maintaining store cleanliness, providing excellent customer service, and handling financial transactions.

Key Responsibilities

• Conduct daily activities to ensure efficient store operations.
• Stock shelves and monitor inventory levels.
• Maintain a clean and organized store environment.
• Deliver outstanding customer service and address any customer concerns.
• Process financial transactions accurately and efficiently.

EDUCATION AND EXPERIENCE

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
• One (1) or more years Experience working in retail environment (Preferred)
• No Licensure or Certification Required.

JOB REQUIREMENTS

• Active Listening
• Demonstrating Ongoing Value
• Ability to take initiative
• Multitasking and Prioritization
• Operational Excellence
• Time Management
• Practices and exhibits proper customer service and selling techniques.
• Full compliance with company uniform policy.
• Understand compliance with clocking in and out on the stores' computer system.
• Knowledge of procedures and operation of the following: cash register, taxable and non-taxable items, SNAP purchases, cash control policy, safe drop procedures, selling and cashing lottery tickets, beer and wine sales, tobacco, and money order sales.
• While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required.

CORE COMPETENCIES

CHANGE AGILITY (LEVEL 1 DEVELOPING):

Identifies, initiates, and adapts to organizational changes that foster enhanced effectiveness, efficiency, safety, and ultimately business results.

COLLABORATION (LEVEL 1 DEVELOPING):

Sees connection points across the organization and partners effectively with others to achieve common goals.

DECISION MAKING (LEVEL 1 DEVELOPING):

Sees connection points across the organization and partners effectively with others to achieve common goals.

DRIVE FOR RESULTS (LEVEL 1 DEVELOPING):

Drives to achieve challenging performance objectives

TEAM BUILDING (LEVEL 1 DEVELOPING):

Builds trust, fosters openness, and provides support. As the manager of a team, selects and motivates a strong team.