Enterprise Account Manager

Giftogram is hiring an Enterprise Account Manager

About Us

Giftogram is an industry-leading platform in the gift, reward, and incentive space. We are a high-energy team of dynamic problem-solvers who love tackling challenges and enjoy the work that we do. Our agile culture drives us to find creative solutions through collaboration and hard work.

Founded in 2012, we have rapidly grown into one of the top B2B rewards and incentives platforms. Our clients include mid-market corporations, nonprofits, and Fortune 500 brands.

About The Role

As the Account Manager, you will manage and expand relationships with large, strategic accounts. In this role, you will be instrumental in driving revenue growth by engaging with our existing high-value customers, identifying their unique needs, and expanding the revenue opportunities inside of these organizations. You will work closely with the Customer Success, RevOps, and Marketing teams. This role reports to the Head of Enterprise Sales.

What You’ll Do

Manage Relationships And Drive Revenue

• Establish strong relationships with the highest value customers at Giftogram
• Strategize expansion opportunities with existing contacts and new contacts inside of these organizations.
• Think outside the box to develop different approaches and strategies as we build out a new part of the business.
• Maintain a healthy pipeline through CRM (e.g., HubSpot, Salesforce).
• Meet or exceed revenue targets through disciplined pipeline and account management.
• Develop customized product demonstrations and proposals to showcase value.
  
  

Collaboration And Strategy

• Work closely with sales leadership to develop and implement Account Management team playbooks and structure.
• Partner with the Customer Success and Product teams to establish strong processes and feedback loops as the main customer point person.
• Be comfortable working closely with data and making informed decisions based on it.
  
  

What You’ll Bring

• 7+ years of SaaS or e-commerce sales or AM experience, with a focus on enterprise or large-account sales.
• Proven success driving revenue from a large book of business
• Exceptional communication, presentation, and negotiation skills.
• Proficient in CRM tools (e.g., HubSpot) and sales analytics.
• Results-driven and resourceful, with a passion for solving complex business challenges.
• Ability to work autonomously in a fast-paced, evolving environment.
• Bachelor’s degree in Business, Marketing, or a related field preferred.
  
  

What We Offer

• Base Salary range of $70k-$80k + a commission structure capped up to $40k per year + equity potential
• 401k & 4% Company Match
• Medical/Dental/Vision Insurance
• Hybrid work schedule (2-3 days in Parsippany, NJ office)
• 15 PTO Days + Paid company holidays
  
  

At Giftogram, We Value

Celebrating every contribution

We believe appreciation is the cornerstone of a vibrant workplace. Our services transform how teams celebrate, turning appreciation into an art form with personalized rewards and gift cards. We elevate employee morale and foster a sense of belonging, making gratitude a lasting workplace ethos.

Industry-leading service excellence

We lead with unmatched customer service. Our interactions are smooth and enriching, and our team exemplifies professionalism and empathy. We exceed expectations, enhancing the user experience at every touchpoint.

Igniting joy and creativity

We believe work should inspire joy and creativity. Our platforms add fun to the routine with engaging features that make every task a delight. Our energetic, innovative workplace celebrates creativity, making each day enjoyable and every reward satisfying.

Professionalism at its finest

In the competitive technology arena, our professionalism sets us apart. We adhere to the highest standards, ensuring impeccable operations. Our team of experts embodies respect and dedication, building trust and securing our industry leadership.

Agile and forward-thinking

We thrive on agility, quickly adapting to market changes with innovative solutions that keep us ahead. Our flexible approach fuels continuous improvement and creativity, ensuring we remain leaders in our industry.