Accounts Receivable Associate

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Position Summary

Associate performs Accounts Receivable clerical duties in the processing and distribution of various customer accounts across multiple VGM. Divisions.

Reporting Accountability: Accounts Receivable & Billing Manager

Working Location: Waterloo, Iowa, Occasional hybrid work environment may be explored post training and meeting performance expectations *not guaranteed

Work Hours Classification: Monday-Friday 8-5, occasional off-hours may occur when job duties require

Responsibilities/Duties Of The Job

• Processing customer invoices
• Preparing daily deposit (Electronically deposited to bank)
• Apply & posts customer payments by recording cash, checks, and credit card transactions
• Processing customer account adjustments (debit/credit memos)
• Verifies validity of account discrepancies by obtaining and investigating information from sales, customer service departments, and from customer
• Taking customer phone calls with questions on account or accepting credit card payments
• Document all correspondence with customers in the appropriate note system
• Must communicate & follow up effectively with sales (member service) dept regarding customer accounts on a timely basis
• Displaying a professional manner while communicating with members, using good verbal skills and communication
• Operates all office equipment
• Assist accounting staff as needed
• Updates job knowledge by participating in educational opportunities
• Perform other duties as assigned
  
  

Education/Experience

Position Qualifications

• 1+ years of professional experience performing basic accounting functions
• General knowledge of accounts receivable tasks and functions
• Knowledge of financial and accounting software applications
  
  

Skills And Competencies

• Strong organization and attention to detail
• Data Entry Skills
• General Math Skills and Information analysis
• Financial software acumen
• Commitment to excellent customer service
• Ability to prioritize and manage multiple responsibilities
• Proven ability to work in a fast-paced environment and meet deadlines.
• Ability to work as an effective part of a team.
• Demonstrates strong communication skills, positive attitude, willingness to be flexible and help others on the team.
  
  

Physical Requirements

• Operation of office equipment and using technology efficiently such as computers, phones, misc. office equipment
• Visual abilities to include reading, distance vision and peripheral vision,
• Time will be required periodically in the VGM office for pertinent work and meetings etc.
  
  

This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate.

VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, pregnancy, national origin, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.