Regional Vice President, Commercial – Lifestyle, Americas

Summary

The Opportunity

The Regional Vice President, Commercial – Lifestyle, Americas has direct oversight of the topline Sales and Revenue operations of multiple full-service (managed) hotels. This individual will be responsible for providing strategic leadership with the sales and revenue budgets and business plans, forecasts, and goal-setting targets. They are critical in keeping the hotel teams motivated and leading all communication and development in creating topline business strategies to drive results. The role is responsible for support with hiring and aspects of performance accountability and management. Requires the ability to think boldly and establish protocols and guidelines to drive change and inspiration. You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections with stakeholders, colleagues, and guests across the organization.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

Our purpose sets us apart—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For list for the last ten years.

We’re proud to offer exceptional corporate benefits which include:

• Annual allotment of free hotel stays at Hyatt hotels globally.
• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center.
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption.
• Paid Time Off, Medical, Dental, Vision, 401K with company match.

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities.

The Role

Responsibilities include interfacing directly with all stakeholders including owners, property teams, and regional teams. The role will require engaging closely with properties to ensure the Strategic Revenue Plan is appropriately aligned to achieve ownership expectations. Additionally, this role will liaise between property and corporate teams to ensure the full activation of our corporate Commercial resources. Additional responsibilities include assisting in the establishment and refinement of the Strategic Revenue Plan, Cross over goals, topline revenue generation strategy, and team deployment. Lastly, this role will be focused on driving performance to a stabilized level where continuous improvement is acknowledged and owner satisfaction is galvanized.

• This role requires strong communication, critical thinking skills, and collaboration across teams, regions, and functions within a highly matrixed organization.
• Accountable for revenue and sales objectives of multiple hotels within their region/segment, including involvement with hotel budget and forecasting, revenue targets, and sales quotas.
• Assist in the development of standards by product type.
• Manage human resource planning of the sales force for their assigned hotels.
• Conduct MORs and audits to ensure accurate financial reporting, account deployment, and tactical sales planning.
• Provide corporate office, customers, and SVP - Field Operations with sales support and expertise on assigned hotels.
• Act as a conduit between corporations and hotels to execute corporate revenue generation initiatives and handle sales issues.

Qualifications

Experience Required:

• Minimum 10-15 years of hotel sales experience.
• Minimum 5-10 years in Director of Sales or similar team leadership role demonstrating success in developing and executing the sales strategy.
• Strong knowledge and understanding of the pre-opening experience and ramp process.
• High proficiency in all Microsoft Suite applications (Word, Excel, PowerPoint, SharePoint).
• High proficiency with Hyatt (or comparable) CRM, event management, and RFP systems.
• Ability to travel, primarily domestically, throughout assigned territory/region – approximately 60%.

Experience Preferred:

Experience within a Hyatt-branded full-service hotel is preferred.

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that women, people of color, and other historically excluded groups tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.