Part Time Administrative Assistant
Associa
Date: 4 days ago
City: Boston, MA
Contract type: Full time
The Dartmouth Group, an Associa company, is currently hiring a Part Time Administrative Assistant for its community in Boston, MA.
Work Hours:
20 hours a week. (4) hours a day, (5) days a week: Monday - Friday: 8am-12pm or 9am-1pm or 10am-2pm.
Daily responsibilities:
- Meet and greet homeowners, vendors, and contractors.
- Research and respond to inquiries in-person, by phone, and email.
- Provide crucial administrative support to the property management team, ensuring smooth day-to-day operations.
- Act as a central point of contact for internal and external communications, handling inquiries and coordinating information flow.
- Maintain accurate records, prepare reports, and assist with documentation to support effective property management.
- Data entry, file documents, track information, and issue key FOBS.
- Send out HOA Violation notices to homeowners. Create and send out bimonthly newsletter.
- Mass email homeowners to update them on community events, monthly meetings, HOA Rules and Regulations, and status of maintenance performed onsite.
- Schedule and coordinate maintenance vendors and contractors onsite.
- Assist homeowners in making monthly payments. Manage bill pays and bill backs to homeowners.
- Build positive relationships with clients, tenants, and vendors, demonstrating a commitment to excellent customer service.
Requirements:
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
- Professional customer service and communication skills.
- Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
- Ability to communicate with multiple stakeholders, for example community managers, vendors, peers, clients.
- Able to work effectively with others in person and in group setting.
- Able to prioritize, manage time, and meet deadlines.
- Able to interpret verbal and/or written instructions at a proficient level.
- High School Diploma or GED Required.
- At least one year of directly related or closely related experience.
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