Academic Program Specialist at University of South Florida Libraries

Sarasota, FL, United States

• Job Identification 42006
• Job Category Academic
• Posting Date 11/04/2025, 07:41 PM
• Apply Before 11/18/2025, 07:41 PM
• Degree Level Associate Degree
• Locations 8350 N. Tamiami Trail, Sarasota, FL, 34243, US
• Hiring Salary 42,000
• Essential Personnel No
  
  

Job Description

The Academic Program Specialist will perform specialized administrative support for the Office of Student Services Administration. This position serves as a point of contact for current and prospective students for enrollment, program/degree requirements, and other student services administrative matters. The Office of Student Services in a "one-stop" area comprised of Admissions, Financial Aid, Academic Advising, Registration, Student Engagement, Veteran Services, Disability Services, and Career Services. Collaboration with University personnel is extremely important to effectively serve our students and support staff. This position will work closely these departments to accomplish their mission, vision, and goals of the University.

Responsibilities

Responsibilities will include assisting guests/students in an immediate, positive, and dynamic way to support satisfaction and student success, including: answering phone calls and directing calls to appropriate departments; communicating information on academic programs; scheduling student appointments for appropriate academic departments; initiating and responding to student questions; and informing students on University policies. Resolving student issues when feasible and maintaining a manual for instruction and student reference.

Providing support as needed for reports and data entry for student record/activity logs and other administrative program duties. Providing support to the department through preparation and processing of academic forms. Scanning and indexing documents in the document imaging system to be uploaded to student records. Coordinating and conducting student outreach. Communicating with students regarding academic programs and course selection. Performing other administrative duties to support the departments in communicating with students to fulfill their department duties.

Performing specialized administrative duties required to support Student Services and its comprising departments, using discretion to make judgment calls based on operating guidelines. Assisting Student Records and Registration as needed with processing transient student information, unofficial and official transcript requests, enrollment certification, independent study contracts, and senior audit packets.

Work in partnership with the institution and Student Services staff to meet department and University missions and goals such as contributing to campus-wide committees and assisting with USFSM Students with Disability Services by assisting in proctoring exams. Distribution of correspondence and information to appropriate persons in the department, Monitors campus mobile radio system, closed circuit video surveillance, and plays an active role in campus emergency drills and operations.

Provides additional support for USFSM Disability Services by proctoring exams and helping students with disabilities familiarize themselves with the facilities at USFSM-NP. Provides additional support for USFSM Student Affairs by serving as the Liaison between SGA and North Port site, and assisting SGA with Week-of-Welcome

Qualifications

Minimum Qualifications: This position requires a high school diploma or equivalent, with four years of experience in office or administrative positions. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience

Preferred Qualifications: Bachelor's degree. Experience working in an educational setting.

Degree Equivalency Clause: Four years of direct experience for a bachelor’s degree.

• Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
• SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
• A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
• (a) Two years of direct experience for an associate degree;
• (b) Four years of direct experience for a bachelor’s degree;
• (c) Six years of direct experience for a master’s degree;
• (d) Seven years of direct experience for a professional degree; or
• (e) Nine years of direct experience for a doctoral degree
• Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
• Minimum Qualifications that require a high school diploma are exempt from SB 1310.
  
  

About Us

Working at USF

With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

About USF

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu.

Compliance and Federal Notices

This position may be subject to a Level 1 or Level 2 criminal background check.

Applicants Have Rights Under Federal Employment Laws

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

Family and Medical Leave Act (FMLA)

Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.

Equal Employment Opportunity

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.

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