General Manager at Dick Hannah Dealerships

We are seeking an experienced and results-driven Automotive General Manager to oversee all dealership operations. The ideal candidate will have a strong background in sales, finance, and customer service within the automotive sector. This role requires exceptional servant leadership skills, a strategic mindset, and the ability to drive profitability while maintaining high customer satisfaction.

General Manager Compensation and Benefits: Expected monthly earnings of $50,000.

General Manager Competitive Salary: $3,000 monthly salary plus, 2% Total Combined Store Gross for Volkswagen Hyundai of Portland, plus 10% Total Combined Store Net for Volkswagen Hyundai of Portland.

Generous Paid Time Off (PTO): We prioritize work-life balance, offering industry-leading PTO. New full-time employees accrue 4 hours per pay period, totaling approximately 96 hours in the first year, with increases over time.

Comprehensive Benefits Package: Hannah Motor Company provides extensive health benefits starting the first month after 60 days of employment. Options include medical, dental, vision, Health Savings and Flexible Spending accounts, life insurance, and short- and long-term disability, alongside a robust 401(k) plan for retirement planning.

Paid Holidays: Hannah Motor Company offers at least 2 paid holidays per year to the General Manager subject to completion of the introductory period and other eligibility requirements as per company policy.

General Manager Responsibilities:

• Manages overall store functions to maximize profitability.
• Monitors the daily operating control (DOC), recommending improved courses of action where necessary.
• Directs and monitors all dealership management or supervisory personnel functions and evaluates manager performance.
• Meets with the owners monthly to review departmental performance.
• Meets with managers individually to develop monthly and annual goals and objectives, and to review actual performance.
• Provides dealer with accurate reports on the financial condition of the dealership.
• Reviews monthly financial information is complete and accurate.
• Develops and maintains a good working relationship with lending institutions and manufacturer personnel.
• Communicates management policies and procedures to all employees and ensures that they are understood and followed.
• Provides enthusiastic leadership to help shape employees' attitudes and build morale.
• Holds regularly scheduled managers meetings to ensure that every department is operating efficiently and profitably.
• Hires, trains, supervises, and motivates all dealership department managers.
• Reviews all requests for training, approves those which are appropriate and consistent with the dealership's goals for professional/technical ability and advancement, and monitors their effectiveness.
• Reviews and approves compensation plans for all employees.
• Coordinates with the business office to ensure that records and analyses are maintained accurately.
• Develops merchandising strategies and assists in creating effective, cost-efficient advertising programs.
• Resolves any customer complaints that department managers are unable to rectify.
• Ensures all direct reports understand and follow company/factory policies
• Monitor expenses of store
  
  
  

General Manager Qualifications:

• Advanced knowledge of dealership operations.
• 5 years proven prior performance as a top-level manager at a franchised auto dealership preferred.
• Demonstrated forward thinking, positive, and progressive leadership style.
• Demonstrated strong ethical composition; oversee and enforce company policies, procedures, and corporate culture.
• Ability to work cooperatively with other General Managers and Corporate Office Management and staff.
• Demonstrated ability to effectively handle HR related issues.
• Demonstrated ability to effectively resolve conflict between employees and customers.
• Excellent communication skills (including listening, speaking).
• Demonstrated ability to multi-task, work alone, self-motivate and manage one’s own time. Physical ability to use computer hardware/software and demonstrated computer literacy (MS Word, Advanced Excel, Outlook, ADP, CDK, HR systems).
• Organized and extremely detail and deadline-oriented.
  
  
  

At Dick Hannah Dealerships, our Core Values are summed up in four words: Family, Integrity, Respect and Purpose. We’re a family-run business that’s been around since 1949 but keep our focus on the future and innovation. The Hannah family is passionate about how our business is run and treating our employees just as well as our customers. Every day. We truly care for our employees and sincerely appreciate everyone’s day-to-day contributions.

Dick Hannah Dealerships. Believe in nice.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.