Permitting Coordinator at Service Minds

As a Permitting Coordinator at Service Minds, you will play a key role in supporting field operations by managing the end-to-end permitting process. You will be responsible for filing permit applications, submitting Notices of Commencement (NOCs), scheduling inspections, and ensuring compliance with local regulations. This role requires strong attention to detail, excellent communication skills, and the ability to work independently while juggling multiple priorities.

Your work helps ensure our jobs stay on schedule, pass inspections, and maintain our company’s licensing and compliance across multiple municipalities.

• Review and submit permit applications and Notices of Commencement (NOCs), both in person and online, to local municipalities




• Track job statuses and proactively schedule inspections to ensure timely permit closure




• Follow up on failed inspections and coordinate reinspections until permits are successfully closed




• Keep company software and customer accounts updated with accurate permit information




• Build and maintain professional relationships with municipal representatives and permitting offices




• Reconcile credit card transactions for permitting expenses ahead of month-end deadlines




• Organize your daily workload efficiently and anticipate bottlenecks or delays in the permitting process




• Support a high-quality customer experience by keeping jobs moving forward without compliance delays




• Collaborate with other administrative and field team members to keep workflows smooth




• Perform other administrative tasks and duties as assigned

• Prior experience in permitting or working with municipalities is preferred




• Background in home services (HVAC, plumbing, electrical) or construction is a plus




• Strong organizational and time management skills




• Basic computer proficiency and comfort using online portals




• Excellent written and verbal communication skills




• Strong attention to detail and ability to follow through without constant oversight




• Empathy and professionalism in dealing with both customers and government personnel




• Ability to multitask and remain calm under pressure




• A proactive, coachable, and collaborative mindset

• Must be able to pass a pre-employment background check, drug screen, and MVR check




• Occasional local driving required to deliver or pick up permit documents




• Must be able to sit or stand at a desk for extended periods and use standard office equipment

• FREE Health Savings Account (HSA) for medical coverage, plus additional low-cost medical plans.


• Dental & Vision Insurance.


• Life Insurance coverage.


• Paid Time Off (PTO) and Paid Holidays.


• 401(k) with employer match.


• Career Path Opportunities for professional growth.


• Employee Discounts on services with Ben Franklin Plumbing, Mister Sparky, and One Hour Heating & Air Conditioning.


• Access to diverse career paths and benefits across the Service Minds group, enhancing your opportunities across multiple skilled trades.

Service Minds is a top-performing franchise operator of One Hour Heating & Air Conditioning, Mister Sparky Electric, and Benjamin Franklin Plumbing. We’re dedicated to delivering exceptional service while supporting the growth of our people. When you join Service Minds, you're not just starting a job—you’re building a career with a company that values your skills, input, and future.