Staybridge Suites Reno - Front Desk Agent at Aimbridge Hospitality

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Settle in for a extended stay at the newly renovated Staybridge Suites Reno. Our Reno, Nevada hotel offers pet friendly suites with fully equipped kitchens, flat screen TVs, and flexible workspaces. Choose from a studio, one-bedroom, or two-bedroom suite when you book your stay. We offer same-day dry cleaning and onsite self-service laundry facilities. Our hotel is just seven miles away from Reno-Tahoe International Airport and offers easy access to local attractions like Reno-Sparks Convention Center, Lake Tahoe, and Wild Island. Facilities at Staybridge Suites Reno include a 24-hour business center with copy and print services, as well as an onsite meeting room with 304 sq. ft. of flexible space. Start your morning in Reno with free breakfast and unwind after a productive day at our evening reception serving local brews, wine, and light fare in our lobby. Get your workout in at our 24-hour fitness center and heated indoor pool. Whether you’re traveling for business or pleasure, make the most of your trip to Reno with all the comforts of home at Staybridge Suites Reno.