Patient Navigator Associate - Angio_Intervention Center (Full-Time, 40, Day) at The Queen's Medical Center

RESPONSIBILITIES

I. JOB SUMMARY/RESPONSIBILITIES:

• Supports the coordination of patient care and internal external/resources to ensure that care is provided in a supportive, seamless, and superior customer approach at all times.
• Performs duties and responsibilities in accordance with policies and procedures and consistent with the goals and objective of the department and The Queen’s Medical Center (QMC).

II. TYPICAL PHYSICAL DEMANDS:

• Essential: stooping/bending, finger dexterity, seeing, hearing, speaking; lifting usual weight of 10 pounds up to 25 pounds.
• Frequent: standing, walking, reaching at and below shoulder level.
• Occasional: sitting, kneeling, climbing stairs, walking on uneven ground, squatting, pushing/pulling usual weight of 10 pounds up to 25 pounds; carrying usual weight of 5 pounds; reaching above shoulder level.
• Operates computer, typewriter, calculator, copier, facsimile, and telephone.

III. TYPICAL WORKING CONDITIONS:

• Not substantially subjected to adverse environmental conditions.
• Assignment to Neuroscience Institute: May be required to work at The Queen’s Medical Center – West Oahu.

IV. MINIMUM QUALIFICATIONS:

A. EDUCATION/CERTIFICATION AND LICENSURE:

• Associate’s degree in a health related field; or two (2) years work experience in healthcare may be substituted for the educational requirement.
• Medical Assistant certification highly desirable.

B. EXPERIENCE:

• In addition to the educational requirement, two (2) years experience in health care demonstrating understanding of hospital processes, preferably in a case management assistant type role in a comparable facility.
• Prior experience in health care billing and insurance preferred.
• Prior experience working with the underserved population preferred.

Equal Opportunity Employer / Disability / Vet

Your Health. Our Legacy

Our Mission: To fulfill the intent of Queen Emma and King Kamehameha IV to provide in perpetuity quality health care services to improve the well-being of Native Hawaiians and all of the people of Hawai‘i.

Compassion guides our actions

Aloha inspires us in all that we do

Respect and understanding are essential for the dignity of all

Excellence is our quest