Food Services Supervisor - Dining Services V - Pueblo. - #9829577

Department Information

This position is open only to Colorado state residents.

Please note: This recruitment may be used to fill multiple vacancies.

Colorado Mental Health Institute at Pueblo - (State Hospital, Pueblo)

The purpose of the Nutrition Services Department is to provide quality food service and medical nutrition therapy to more than 1500 clients in a mental health care facility and the Colorado Department of Corrections. With over 100 employees, the department strives, within available resources, to provide adequate nutrition to clients based on medical, spiritual, ethnic, cultural, and mental health needs.

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Description Of Job

About the Nutrition Services department: The purpose of this position is to serve as a first-line food service supervisor. As a supervisor, the position ensures safe, compliant and effective production of meals within the Nutrition Services Department. This includes, but is not limited to, preparation and service of meals, service to patients, portioning, cooking, safety and sanitation, quality assurance, and compliance of state and federal regulations and policies and procedures. The supervisor exercises direct, formal control over assigned staff. This work includes accountability for actions and decisions impacting the pay, status, and tenure of others and for determining operations to accomplish the work. The position works alongside dining services III and IV classifications to support the preparation and service of meals, snacks and beverages for clients in a high and/or medium security setting while adhering to federal, state and local regulations. May be scheduled to work in the North Kitchen or dining rooms based on business needs.

Duties

Production Cooking QA Loading checks

• Works alongside Dining Services III and IV classifications and supervises the production, preparation and service of meals. Assures that standardized recipes, written instructions, portion sizes, load slips, production sheets, and food safety guidelines are accurate, followed and maintained based on load slips, tallies, menus and/or CBORD recipes. Position completes quality assurance checks of food items during the loading process to ensure food distributed to satellite kitchens is loaded at safe temperatures, in adequate amounts, and to the correct location. Position problem solves, quickly, when there are inadequate quantities or a last-minute substitution needs to be made taking into account allergens, cooking method, and any impacts this may have on modified diets. Calculates correct quantities, verifies load slips against census and adjusts if errors are present. Position oversees morning operations of the Centralized kitchen and adjusts production and staffing to ensure critical daily operations are met. Obtains recipes from CBORD program (North Kitchen supervisors) or recipes from load slips (Dining room supervisors) and provides to each production or kitchen area; adjusts recipes as needed for yield and quality - sends recipes updates to the diet office. Evaluates the appearance, taste and texture of food to ensure it is attractive, appetizing and at proper temperatures. Coordinates call backs, checks in deliveries in dining rooms, compares load slips to ensure accuracy and stores goods by using the First in, First out method (FIFO). Assists with controlling costs by overseeing that proper amounts are produced, quality standards are met, stock is rotated, properly labeled and stored, and inventory is properly accounted for. Compiles orders for assigned production areas and/or kitchen (i.e. Bakeshop, Cook-Chill, Conventional, Department of Corrections, Diet Kitchen, dining room, etc.) and work with the Material Handler Supervisor and/or Food Service Manager to ensure orders are completed. Under guidance from the storeroom manager, develops and maintains PAR levels for designated areas and completes inventory of items for each production or kitchen area (Bread and Milk order; adjusts food and supply requisitions in order to reduce costs. Communicates menu substitutions, recipe, tally or load slip discrepancies, substandard products or other production issues with diet office personnel and food service managers.
  
  

Production cooking

• Trains and works alongside employees on regularly assigned tasks, new techniques, methods, and standards. Directs food service staff to provide quality food service and comply with applicable state and federal laws, regulations, policies and standards. This position directly supervises dining services staff in assigned food production areas by orienting, training, coaching, and motivating subordinates. Prepares, reviews and determines PMAP ratings and midyear reviews for assigned employees, including progress review and evaluation. Provides guidance to work leads (Dining Services IV) and cooks (Dining Services III) to assist with completion of PMAPs. Facilitates and encourages subordinate staff to make individual commitments to accomplishing the department's mission by assigning tasks, monitoring progress and workflow, checking the product, scheduling work and establishing work standards; enforces CDHS, CMHHIP and departmental policies and procedures. Monitors employees’ time and ensures schedules are followed (accountability). Works with the nutrition services staffing office as applicable to support completion of schedules and modified duty assignments for assigned work units, approves leave and ensures coverage for essential positions in accordance with departmental policies and Union agreement. Works with Employee and Labor Relations to address performance concerns and completes Memorandum of Understanding and/or Performance Improvements plans as necessary; provides supporting documentation to appointing authority recommend progressive discipline to include corrective and disciplinary actions, completes performance plans and appraisals, supervisory section of IOJ reports and Incident Reporting form. Implements consistent 1-1 meetings with subordinate staff. Checks emails regularly and responds within a reasonable time frame. Position is involved in the recruitment of dining services personnel by participating in Subject Matter Expert (SME) panels and interviewing process; recommends hire, promotion or transfer of positions. Provides coverage for production areas as needed due to staff shortages, call-offs, etc. Resolves informal grievances and addresses/resolves personnel issues.
  
  

Regulatory and Policy Compliance

• Assures that high-quality food is prepared by conducting routine quality assurance checks and providing instruction to employees on cooking procedures, portion control, and diet accuracy. To assure that high-quality food is prepared, the position conducts routine quality assurance checks and provides instruction to employees on cooking procedures, portion control, and diet accuracy. Ensures compliance with Hazard Analysis and Critical Control Point (HACCP) Standards of Practice (SOPs). Responsible for assuring proper documentation of temperatures, production records, cleaning schedules, food safety and sanitation and other necessary documentation is completed daily for assigned production areas. Enforces compliance with the Colorado Department of Public Health & Environment (CDPHE) and Joint Commission regarding sanitation and food safety. Completes quality assurance checks and food safety audits as assigned. Works with food service manager and food safety and quality specialist to develop corrective action plans to correct identified compliance concerns. Opens and/or closes a large production kitchen and ensures security of department premises through monitoring knife/utensil count records and adherence to key, secured areas, and contraband policies. Ensures all food service equipment is kept in working order and the kitchen is kept clean and sanitized. Completes IOJ and incident reports as applicable.
  
  

Performs other duties as assigned

Work Schedule

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

• The current schedule for this position is Sunday - Thursday, 4:30 am - 12:30 pm, with Friday and Saturday off, but may change without prior notification based on busy demands.
  
  

Minimum Qualifications

• Four (4) years of food service experience*.
  
  

Special Qualifications

• Based on the new Colorado Food Code, must have and maintain ServSafe Food Protection Manager certification OR obtain within 6 months of hire.
  
  

Substitutions

• None
  
  

*Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a pro-rated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.

Preferred Qualifications

• Experience providing Supervisory/Work Lead duties in a Correctional, Military, or Institutional kitchen.
• Working in a commercial or institutional setting, utilizing raw ingredients, following prescribed large scale recipes to create meals from scratch;
• Working as a cook in a high volume, batch production kitchen, following prescribed large scale recipes, monitoring production schedules and maintaining inventory and supply orders;
• Experience in Corrections or high-security kitchen.
• Serve Safe and/or Food Protection Manager Certification.
• Knowledge of medical diets
• Timekeeping knowledge and experience with completing schedules.
• Experience training personnel.
• Knowledge of Microsoft programs and Google (calendar, email, Drive, etc.).
• Excellent customer service skills.
  
  

Required Competencies For Success In This Position

• Ability to read, write and comprehend the English language;
• Ability to effectively communicate fluently in English both verbally and in writing;
• Strong work ethic, integrity, and dependability.
• Strong communication, interpersonal and conflict resolution skills, and the ability to motivate co-workers to work cooperatively.
• Knowledge of and ability to maintain sanitation/hygiene standards and use equipment and tools safely and skillfully.
• Ability to effectively supervise others
• Strong desire to work cohesively as a team.
• Ability to troubleshoot and ensure timely meal service in a high stress, volume-oriented, and security-driven environment
• Strong desire to ensure organization in the kitchen and the timely and systematic completion of prep, post-production, and sanitation tasks.
• Ability to pay special attention to details and determination to use state resources efficiently.
• Ability to perform intermediate keyboarding skills, manipulate electronic computerized programs, and communicate via computer-based email.
  
  

Conditions of Employment:

• Must pass a full criminal background check which includes, CBI name check and fingerprint check, ICON Colorado court database, Medicare fraud database, Reference Checks, Professional License verification (licensure requirements), Drug Screen, PREA (Division of Youth Services), Trails check (direct contact with children), CAPS (direct contact with adults – Mental Health Institutes, Regional Centers, Veterans Community Living Centers). Should your background check reveal any charges or convictions, it is your responsibility to provide the CDHS Background Unit with an official disposition of any charges.
• Required to report without delay or interruption to provide essential or emergency services to ensure health, safety, and welfare - (Employees in essential positions can be required to work unexpected or unusual work hours to perform the essential and/or emergency services of the department without delay and/or without interruption).
• May be required to work weekends and holidays
• May be required to travel to the Department of Corrections for meetings and/or trainings.
• Use, Handling, or Exposure to hazardous materials - cleaning chemicals and commercial equipment
• Required to take TB (Tuberculosis)Test
• Must have and maintain a ServSafe Food Protection Manager certification or obtain within 6 months of hire.
• Position may require heavy lifting: Exert up to 100 lbs. of force occasionally, and/or up to 50 lbs. of force frequently, and/or up to 20 lbs. of force constantly to move objects.
• Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.
  
  

Appeal Rights

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

How To Apply

The Assessment Process

For additional recruiting questions, please contact [email protected] .us

About Us

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans
• Medical and dental health plans
• Employer supplemented Health Savings Account
• Paid life insurance
• Short- and long-term disability coverage
• 11 paid holidays per year plus vacation and sick leave
• BenefitHub state employee discount program
• Employee Wellness program MotivateMe
• Excellent work-life programs, such as flexible schedules, training and more
• Remote work arrangements for eligible positions
• Some positions may qualify for the Public Service Loan Forgiveness Program. For more
  
  

information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs .

Our Values

We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans .

Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAA Coordinator, Nancy Schmelzer, at [email protected] or call 1-800-929-0791.

~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~

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