Collections Associate
ALIYA Healthcare Consulting
Date: 3 weeks ago
City: Skokie, IL
Contract type: Full time
Come join our AMAZING Team!
ALIYA Healthcare is a skilled nursing company located in the Chicago area.
Our goal is to raise the bar on quality care and provide a positive customer service environment.
Hiring a Full-Time Hybrid Schedule Collections Associate:
The primary responsibility of the Collections Associate is to contact delinquent customers via telephone and email to resolve overdue account balances and assist in payment processing. We are a first party collector and pride ourselves on our courteous and compassionate interaction with all of our customers.
Responsibilities include but are not limited to:
ALIYA Healthcare is a skilled nursing company located in the Chicago area.
Our goal is to raise the bar on quality care and provide a positive customer service environment.
Hiring a Full-Time Hybrid Schedule Collections Associate:
- Competitive Base Pay and Commissions
- Next Day Pay Available
- Flexible Scheduling
- Tuition Reimbursement
- Medical/Dental/Vision Coverage
- 401K
- And Many More..
The primary responsibility of the Collections Associate is to contact delinquent customers via telephone and email to resolve overdue account balances and assist in payment processing. We are a first party collector and pride ourselves on our courteous and compassionate interaction with all of our customers.
Responsibilities include but are not limited to:
- Establishes payment plans and follows up to ensure agreements are fulfilled.
- Follows up on collection calls with customers (external and internal).
- Performs day-to-day activities that ensure effective account management.
- Performs reconciliations for accounts to maintain accuracy.
- Works with customers in a proactive manner to resolve discrepancies.
- Monitors changes in customer financial status and payment patterns.
- Audits and maintains customer accounts to make sure terms are accurate and customer profiles have current information.
- Performs other duties as assigned or requested.
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