Permit Technician I
City of Livermore
Date: 3 weeks ago
City: Livermore, CA
Contract type: Full time
Description
This posting is for Permit Technician I. For more information, please refer to the JOB ANNOUNCEMENT .
DEFINITION
Under general supervision, performs technical and administrative support functions in the processing and issuance of permits in the Permit Center of the Community Development Department; assists customers at the Permit Center with questions relating to zoning and building codes, neighborhood preservation, entitlement, plan review processes, city details and specifications, and housing and human services programs; reviews and researches plans primarily of a preliminary nature to ensure compliance with codes and regulations; reviews plans and applications for issuance of permits on smaller projects; coordinates the routing of projects to and from other divisions/departments; and performs other duties as assigned.
DISTINGUISHING CHARACTERISTICS
This entry-level classification in the Permit Technician series is distinguished from all other City clerical and technical classifications through the specialized type of work performed which requires prior experience in the processing and issuance of building and zoning permits. It is distinguished from the journey-level classification of Permit Technician II which requires more advanced technical knowledge and fee application understanding.
SUPERVISION RECEIVED
General supervision is provided by the Permit Center Manager or designee. Lead direction may be provided by the Permit Technician II.
SUPERVISION EXERCISED
Limited work direction and technical assistance may be provided to other Permit Center staff.
Examples Of Important And Essential Functions
Permit Processing
Functions as the initial contact with applicants both in person and on the telephone; reviews documents and drawings for completeness and enters required information in the computer system; determines the type of permit process being sought and the time frame required for processing ; coordinates processing with applicable staff and applicants; provides applicants with the date of completion; routes applications to appropriate staff for additional processing, including detailed plan checking; monitors processing time and receives completed reviews; ensures that all necessary documentation and review are complete; prepares applications for correction or issuance; computes and collects basic permit service fees; completes the paperwork to issue permits; and conducts research and answers basic building, engineering, and zoning code questions.
Administrative Functions
Develops and provides input on new or improved procedures for permit application processing and tracking; develops, implements, and maintains the permit center computer tracking system; maintains records and prepares reports , such as plan check logs, inspection schedules, and various statistical reports; reviews and processes program applications and contracts pertaining to housing and human services programs; logs neighborhood preservation complaints and appeals and assists in scheduling hearings; and operates modern office equipment.
Job Related And Essential Qualifications
Demonstrated Knowledge of:
Procedures related to the processing of building, engineering, and zoning permit applications and their issuance; basic building and zoning codes and engineering principles and city details/specifications; personal computer systems and software; proper format for report and letter writing; proper English usage, spelling, and grammar; and basic mathematics to consistently and accurately calculate building and applicable fees.
Demonstrated Skills To
Effectively interpret and apply procedures and regulations; communicate effectively both verbally and in writing; maintain accurate records; work on multiple projects and effectively set priorities; take the initiative to keep important work progressing to completion within prescribed time limits; provide exceptional customer service; relate effectively with co-workers; and exemplify an enthusiastic, resourceful, and effective service attitude with those contacted in the course of the work.
Ability To
Learn and apply the City of Livermore’s Permit Center procedures, processes, and regulations; acquire a working knowledge of overall Community Development Department operations and other applicable Department and City operations; learn and operate the permit center computer system; and establish and maintain effective, tactful, and courteous relations with the general public, homeowners, and contractors.
Experience, Education And Training Guidelines
Any combination of experience, education and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills and abilities would be:
Experience : Two years of related experience involving extensive public contact with at least six months of experience in the processing and issuance of building, engineering, and zoning permits or coordinating community development related projects including contracts and agreements.
Education : Equivalent to graduation from high school. College course work in a related field is desirable.
Training : Any recent training such as academic courses and certification programs which are relevant to this job classification.
Other Requirements : Willingness and ability to work scheduled and emergency overtime; and attend meetings, workshops, and seminars during work and non-work hours.
Special Requirements : Essential duties require the mental and/or physical ability to read fine print and computer monitors; converse over the telephone and in person; operate a calculator and computer keyboard; bend, stoop, stretch, and reach; and safely lift and maneuver office equipment and supplies and sets of plans weighing up to 30 pounds.
Additional Information
The City of Livermore is an equal opportunity employer and supports workforce diversity.
CITY OF LIVERMORE
Benefits Summary
Association of Livermore Employees
Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024
MOUTERM
10/01/2021 - 09/30/2025
SCHEDULED INCREASES
10/11/2021 2.0% + $725.40/year
10/10/2022 3.5% + $754.56/year
10/09/2023 2.5% + $777.36/year
10/07/2024 2.0% + $796.80/year
CAFETERIA PLAN (MEDICAL, DENTAL & VISION)
$1,950/month towards medical, dental, and vision; unused balance paid in cash to employee.
BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D)
FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid
$1,000 dependent coverage, ER paid
EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings).
LONG TERM DISABILITY (LTD)
ER paid
60% of base monthly earnings to $5,000/month max. (180 day waiting period)
PERS
New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340.
Classic PERS Misc Member - 2% at 60
EE paid 1.45%
ER paid 1.45%
RETIREMENT HEALTH SAVINGS (RHS)
ER contribution of 4% of base pay into RHS account.
VACATION ACCRUAL
Years of ServiceTotal Accrual Per Year
180.6 hrs
2-5120.12 hrs
6-10135.98 hrs
11-15160.94 hrs
16-19180.18 hrs
20+192.4 hrs
Prorated for part-time EE.
Maximum accrual: 340 hours
HOLIDAYS & HOLIDAY-IN-LIEU PAY
Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay.
Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period
SICK LEAVE ACCRUAL
96.2 hours/year
Pro-rated for part-time EE
Sick Leave Usage
3 regularly scheduled workdays max for immediate family.
PERSONAL LEAVE
Full-Time: 16 hours per year
Pro-rated for part-time EE.
PREGNANCY LEAVE & FMLA/CFRA
EE may use accrued leaves in compliance with City Rules & Regs
Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act
DEFERRED COMPENSATION 457(b)
ER contributes $75 per pay period, with required matching of $75 by EE
2024 Maximum
Normal = $23,000
Age 50+ = $7,500
Catchup Limits = $46,000
Voluntary EE Participation
SECTION 125 PLAN
No ER contribution
2024 Maximum
Dependent Care*: Up to $5,000/year -- *See IRS Pub #503
Unreimbursed Medical: Up to $3,200/year
$850 per year/ paid in equal amounts per pay period
For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist.
SAFETY SHOE ALLOWANCE
Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots.
PRESCRIPTION SAFETY GLASSES
Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries.
SHIFT DIFFERENTIAL
EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m.
EQUIPMENT OPERATION
Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day.
STANDBY PAY
2 hours straight-time for standby on regularly scheduled work day
3 hours straight-time for standby on regularly scheduled days off and fixed City holidays
CALL BACK PAY
3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE.
WORK IN A HIGHER CLASS
If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification.
COURT PAY/COURT CANCELLATION PAY
If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift.
SUPPORT SERVICES TRAINING OFFICER PAY
$90/pay period for full pay period while assigned.
BILINGUAL PAY
$60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job.
$35/pay period for conversation level as certified by Department Head and approved by Admin Services Director.
TELEPHONE PAY
20 minutes and for each minute exceeding 20 minutes at OT rate.
CELL PHONE ALLOWANCE
Standard = $40/month (if authorized)
See Administrative Regulation 36 for details.
COMMERCIAL DRIVERS' LICENSE PAY
$35/pay period with valid CA Commercial Driver's License and valid DOT medical card.
OT COMP & COMP TIME OFF
OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out.
TUITION REIMBURSEMENT
75% reimbursement fortuition & books
For undergraduate studies, $4,000 FY max; $16,000 lifetime max
For graduate studies, $5,000 FY max; $10,000 lifetime max
LICENSES & CERTIFICATIONS
100% reimbursement for required licenses and certifications
EMPLOYEE ASSISTANCE PROGRAM
Three (3) sessions per incident per family member. Unlimited telephonic consultations.
FLSA WORK PERIOD
168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week.
For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight,
ending 7 days later on Saturday at 11:59 p.m.
PAY PERIODS
26 pay periods per year
Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees.
ER = Employer
EE = Employee
FT = Full-Time
PT = Part-Time
Closing Date/Time: 10/14/2024 5:00 PM Pacific
This posting is for Permit Technician I. For more information, please refer to the JOB ANNOUNCEMENT .
DEFINITION
Under general supervision, performs technical and administrative support functions in the processing and issuance of permits in the Permit Center of the Community Development Department; assists customers at the Permit Center with questions relating to zoning and building codes, neighborhood preservation, entitlement, plan review processes, city details and specifications, and housing and human services programs; reviews and researches plans primarily of a preliminary nature to ensure compliance with codes and regulations; reviews plans and applications for issuance of permits on smaller projects; coordinates the routing of projects to and from other divisions/departments; and performs other duties as assigned.
DISTINGUISHING CHARACTERISTICS
This entry-level classification in the Permit Technician series is distinguished from all other City clerical and technical classifications through the specialized type of work performed which requires prior experience in the processing and issuance of building and zoning permits. It is distinguished from the journey-level classification of Permit Technician II which requires more advanced technical knowledge and fee application understanding.
SUPERVISION RECEIVED
General supervision is provided by the Permit Center Manager or designee. Lead direction may be provided by the Permit Technician II.
SUPERVISION EXERCISED
Limited work direction and technical assistance may be provided to other Permit Center staff.
Examples Of Important And Essential Functions
Permit Processing
Functions as the initial contact with applicants both in person and on the telephone; reviews documents and drawings for completeness and enters required information in the computer system; determines the type of permit process being sought and the time frame required for processing ; coordinates processing with applicable staff and applicants; provides applicants with the date of completion; routes applications to appropriate staff for additional processing, including detailed plan checking; monitors processing time and receives completed reviews; ensures that all necessary documentation and review are complete; prepares applications for correction or issuance; computes and collects basic permit service fees; completes the paperwork to issue permits; and conducts research and answers basic building, engineering, and zoning code questions.
Administrative Functions
Develops and provides input on new or improved procedures for permit application processing and tracking; develops, implements, and maintains the permit center computer tracking system; maintains records and prepares reports , such as plan check logs, inspection schedules, and various statistical reports; reviews and processes program applications and contracts pertaining to housing and human services programs; logs neighborhood preservation complaints and appeals and assists in scheduling hearings; and operates modern office equipment.
Job Related And Essential Qualifications
Demonstrated Knowledge of:
Procedures related to the processing of building, engineering, and zoning permit applications and their issuance; basic building and zoning codes and engineering principles and city details/specifications; personal computer systems and software; proper format for report and letter writing; proper English usage, spelling, and grammar; and basic mathematics to consistently and accurately calculate building and applicable fees.
Demonstrated Skills To
Effectively interpret and apply procedures and regulations; communicate effectively both verbally and in writing; maintain accurate records; work on multiple projects and effectively set priorities; take the initiative to keep important work progressing to completion within prescribed time limits; provide exceptional customer service; relate effectively with co-workers; and exemplify an enthusiastic, resourceful, and effective service attitude with those contacted in the course of the work.
Ability To
Learn and apply the City of Livermore’s Permit Center procedures, processes, and regulations; acquire a working knowledge of overall Community Development Department operations and other applicable Department and City operations; learn and operate the permit center computer system; and establish and maintain effective, tactful, and courteous relations with the general public, homeowners, and contractors.
Experience, Education And Training Guidelines
Any combination of experience, education and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills and abilities would be:
Experience : Two years of related experience involving extensive public contact with at least six months of experience in the processing and issuance of building, engineering, and zoning permits or coordinating community development related projects including contracts and agreements.
Education : Equivalent to graduation from high school. College course work in a related field is desirable.
Training : Any recent training such as academic courses and certification programs which are relevant to this job classification.
Other Requirements : Willingness and ability to work scheduled and emergency overtime; and attend meetings, workshops, and seminars during work and non-work hours.
Special Requirements : Essential duties require the mental and/or physical ability to read fine print and computer monitors; converse over the telephone and in person; operate a calculator and computer keyboard; bend, stoop, stretch, and reach; and safely lift and maneuver office equipment and supplies and sets of plans weighing up to 30 pounds.
Additional Information
The City of Livermore is an equal opportunity employer and supports workforce diversity.
CITY OF LIVERMORE
Benefits Summary
Association of Livermore Employees
Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024
MOUTERM
10/01/2021 - 09/30/2025
SCHEDULED INCREASES
10/11/2021 2.0% + $725.40/year
10/10/2022 3.5% + $754.56/year
10/09/2023 2.5% + $777.36/year
10/07/2024 2.0% + $796.80/year
CAFETERIA PLAN (MEDICAL, DENTAL & VISION)
$1,950/month towards medical, dental, and vision; unused balance paid in cash to employee.
BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D)
FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid
$1,000 dependent coverage, ER paid
EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings).
LONG TERM DISABILITY (LTD)
ER paid
60% of base monthly earnings to $5,000/month max. (180 day waiting period)
PERS
New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340.
Classic PERS Misc Member - 2% at 60
- Member Rate = 7% EE paid
- Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24)
- 36 consecutive months Final Comp
- Sick Leave Credit
- 4th Level 59 Survivor Ben.
- Military Service Credit
- Member Rate = 7.5% EE paid
- Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24)
- 36 consecutive months Final Comp
- Sick Leave Credit
- 4th Level 59 Survivor Ben.
- Military Service Credit
EE paid 1.45%
ER paid 1.45%
RETIREMENT HEALTH SAVINGS (RHS)
ER contribution of 4% of base pay into RHS account.
VACATION ACCRUAL
Years of ServiceTotal Accrual Per Year
180.6 hrs
2-5120.12 hrs
6-10135.98 hrs
11-15160.94 hrs
16-19180.18 hrs
20+192.4 hrs
Prorated for part-time EE.
Maximum accrual: 340 hours
HOLIDAYS & HOLIDAY-IN-LIEU PAY
Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay.
Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period
SICK LEAVE ACCRUAL
96.2 hours/year
Pro-rated for part-time EE
Sick Leave Usage
- FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual.
- PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours
- BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle.
3 regularly scheduled workdays max for immediate family.
PERSONAL LEAVE
Full-Time: 16 hours per year
Pro-rated for part-time EE.
PREGNANCY LEAVE & FMLA/CFRA
EE may use accrued leaves in compliance with City Rules & Regs
Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act
DEFERRED COMPENSATION 457(b)
ER contributes $75 per pay period, with required matching of $75 by EE
2024 Maximum
Normal = $23,000
Age 50+ = $7,500
Catchup Limits = $46,000
Voluntary EE Participation
SECTION 125 PLAN
No ER contribution
2024 Maximum
Dependent Care*: Up to $5,000/year -- *See IRS Pub #503
Unreimbursed Medical: Up to $3,200/year
- Pre-tax Health Care Premiums
- FSA's for Dependent Care
- Unreimbursed Medical Expenses
- Other options offered by plan administrator
$850 per year/ paid in equal amounts per pay period
For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist.
SAFETY SHOE ALLOWANCE
Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots.
PRESCRIPTION SAFETY GLASSES
Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries.
SHIFT DIFFERENTIAL
EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m.
EQUIPMENT OPERATION
Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day.
STANDBY PAY
2 hours straight-time for standby on regularly scheduled work day
3 hours straight-time for standby on regularly scheduled days off and fixed City holidays
CALL BACK PAY
3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE.
WORK IN A HIGHER CLASS
If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification.
COURT PAY/COURT CANCELLATION PAY
If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift.
SUPPORT SERVICES TRAINING OFFICER PAY
$90/pay period for full pay period while assigned.
BILINGUAL PAY
$60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job.
$35/pay period for conversation level as certified by Department Head and approved by Admin Services Director.
TELEPHONE PAY
20 minutes and for each minute exceeding 20 minutes at OT rate.
CELL PHONE ALLOWANCE
Standard = $40/month (if authorized)
See Administrative Regulation 36 for details.
COMMERCIAL DRIVERS' LICENSE PAY
$35/pay period with valid CA Commercial Driver's License and valid DOT medical card.
OT COMP & COMP TIME OFF
OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out.
TUITION REIMBURSEMENT
75% reimbursement fortuition & books
For undergraduate studies, $4,000 FY max; $16,000 lifetime max
For graduate studies, $5,000 FY max; $10,000 lifetime max
LICENSES & CERTIFICATIONS
100% reimbursement for required licenses and certifications
EMPLOYEE ASSISTANCE PROGRAM
Three (3) sessions per incident per family member. Unlimited telephonic consultations.
FLSA WORK PERIOD
168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week.
For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight,
ending 7 days later on Saturday at 11:59 p.m.
PAY PERIODS
26 pay periods per year
Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees.
ER = Employer
EE = Employee
FT = Full-Time
PT = Part-Time
Closing Date/Time: 10/14/2024 5:00 PM Pacific
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