PEO Underwriting Assistant

With over 35 years of proven expertise in the workers' compensation industry, Key Risk delivers innovative and responsive solutions that provide our clients the freedom to do what they do best. Offering guaranteed cost options to employers nationwide, Key Risk focuses on delivering products and services within specialized verticals to reduce workers' compensation exposures and deliver industry-leading results.

All products and services are distributed through appointed insurance agents and brokers. Key Risk is a member company of W. R. Berkley Corporation, whose insurance company subsidiaries are rated A+ (Superior), Financial Size Category XV by A.M. Best Company and A+ (Strong), by S&P.

For further information about Key Risk please visit www.KeyRisk.com

The Company is an equal employment opportunity employer.

The Underwriting Assistant will be responsible for providing PEO Underwriters with the information necessary to make prudent underwriting decisions and to support the underwriting life cycle from pre-submission through policy issuance and renewal.

Key Functions will include but not be limited to:

• Collect data, review, analyze new and renewal business to prepare files for Underwriter review.
• Proficiently navigate and perform transactions in the policy administration system and other systems and tools used in the Underwriting process.
• Review policies to ensure they are issued accurately based upon the terms and conditions outlined by the Underwriter and producer and email policies to broker/clients.
• Request Experience Mods for all MCP clients
• Review and produce endorsements within authority or based on Underwriter instructions
• Interpret and analyze underwriting manuals/guidelines, rating manuals, forms, and workflows workers compensation insurance
• Maintain knowledge of technical underwriting process and/or research information if needed; participate in ongoing training as necessary
• Handle various requests and/or inquiries from agents, brokers and/or underwriters through phone, in person, and written correspondence
• Responsiveness on service requests from clients
• Assist the Underwriter in maintaining productive and effective relationships with assigned agency partners including occasional visits to agency locations
• Inform Underwriters of any underwriting or agency issues immediately
• Perform administrative duties for the department including writing reports and business correspondence
• Participate in various projects to drive innovation and continuous improvement for our company and clients

• BA/BS Degree Preferred
• 3 - 5 years PEO or PEO carrier experience
• Self-motivated and results oriented
• Capable of working with internal and external teams and partners
• Superior customer experience skills
• Excellent vendor management skills
• Positive attitude and professional demeanor
• Demonstrated ability to meet deadlines, determine priorities and adapt to changing priorities as needed
• Strong computer skills, including Excel and Outlook, and the ability to master multiple policy and underwriting systems and resources