Old St. Francis Theater Assistant Assistant Manager (AAM)

Job Details

Description

TITLE: Theater AAM

REPORTS TO: MANAGER

FLSA CLASS: Hourly Non-Exempt

Description Of The Position

The Theater AAM is an entry level management position. The primary responsibility is to help oversee all theater operations under the guidance of the Assistant Manager and the Head Manager. This position is expected to be able to perform the responsibilities of each other non-management theater position and perform all opening and closing duties of the theater. The AAM may also assign sections to servers; prepare, cook and serve food; delivering products in a timely manner; collecting payment; cashiering; work on a point of sale computer system; set-up, maintain, and breakdown service and work areas so that they are well stocked and organized for efficient and safe service; regulating labor; overseeing side work; cleaning duties; supervise and train staff; administrative duties as assigned by the manager (i.e. scheduling, payroll, ordering, etc…); effectively dealing with personnel and customer service issues as they arise, provide appropriate service to the customer to meet their needs and requests whenever possible to assure customer satisfaction. The Theater AAM must be available to help solve & trouble shoot any problems that come up during the course of a shift and fill in for the head manager when they are on vacation. The Theater AAM position can be hard physical work and takes mental agility to effectively multi-task in a fast-paced and deadline oriented environment. The Theater AAM must also have the ability to work well independently and also as a member of a team. Each employee will be expected to perform their job in a safe manner and report any safety concerns to Management. All McMenamins employees will be expected to keep current on all company events, history, and products. Other duties are to be completed as assigned by the Manager on duty.

Requirements Of The Job

• Obtain and maintain current food handlers and OLCC/WA liquor license
• Previous related experience is required
• Ability to accurately handle cash and work with numbers
• Excellent customer service & communication skills
• A flexible schedule including days, evenings, weekends and holidays required
  
  

Essential Functions Of The Job

• Provide excellent customer service for guests as well as effective shift management
• Must have a value for diversity and the ability to work with individuals from different backgrounds
• Work in a dimly lit theater environment
• Work for long periods on feet including frequent walking, stair climbing and working outdoors in varied weather conditions as necessary
• Repetitive movement such as pushing, pulling, bending, some twisting and stooping
• Fine hand manipulation including handling small and large objects, computer keyboard usage, writing, chopping and use of kitchen equipment, etc.
• Ability to communicate clearly and effectively, be positive, polite, and cooperative with co-workers, managers, vendors, and customers
• Safely lift and carry heavy objects with a hand truck or the help of another person if necessary
• Ability to effectively manage others in a positive and professional manner
• Handle complaints in a professional and positive manner
• Work around various heat sources, including grills, broilers, and hot-oil fryers
• Work with and around sharp objects, including knives & slicers
• Work with chemicals and use in cleaning and sanitizing
  
  

Most importantly, this job requires a positive attitude, a value for diversity, and a commitment to excellent customer service. Each employee is expected to come to work ready to have fun and be a positive force.

YOU MUST BE ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION

EOE