Business Analyst, Specialty Programs

HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.

Our Mission - To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.

Our Shared Vision - Every patient deserves access to quality healthcare.

Our Values - The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.

Why You Should Want to Work with Us

• Health, Dental, Vision, Disability & Life Insurance, and much more
• 401K Retirement Plan (with company match)
• Tuition, Professional License and Certification Reimbursement
• Paid Time Off, Holidays and Volunteer Time
• Paid Orientation and Training
• Great Place to Work Certified
• Established in 11 states
• Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!

The Business Analyst, Specialty Programs is responsible for the day-to-day operational support, reporting and analytics for all Complete Health Assessment programs through HarmonyCares. These activities include analyzing large amounts of data, producing multiple reports, creation of dashboards and presentations to support current and growth of businesses. Act as the interface between HarmonyCares business units, IT technical staff and corporate partners while providing operational support to all Specialty Programs.

Essential Duties and responsibilities

• Monitor and audit Specialty Programs reports
• Create reports and dashboards to monitor production, global metrics, a member’s journey from outreach through payment, and gap closure that will be used for all Specialty Programs
• Monitor and audit Specialty Program dashboards for both internal and external partners
• Monitor the successful completion of all automate jobs for Specialty Programs, troubleshooting any unexpected errors
• Manage all data exchange for HarmonyCares vendors working on payer projects, including facilitating the building of new required reports/dashboards
• Gather and clearly define and communicate business requirements and project goals
• Effectively visualize and communicate the risks, insights, patterns, and trends from complex reports and sources
• Perform analysis of business needs to produce overall definitions of workflow and discern needs currently filled using in-place or proposed solutions
• Define the business case for objectives of new projects, including identification of business needs
• Participate in business process engineering projects with the aim of continually improving the efficiency of the business
• Evaluate possible solutions to business issues
• Convert the functional requirement into the technical requirements as needed
• Determine the criteria for success and test developed product to ensure compliance with business needs and functional validity
• Be the interface between HarmonyCares business units, IT technical staff Corporate partners
• Other duties as assigned
•  

Required Knowledge, Skills and Experience

• 4 years of related analytical experience
• Demonstrated written and verbal communications skills
• Advanced operational knowledge of Microsoft Office, Tableau, and SharePoint
• The ability to conduct cost/benefit analysis
• Business case development experience
• Must be able to stay flexible with business changes in a fast-paced environment

Preferred Knowledge, Skills and Experience

• Bachelor’s degree
• Previous Risk Adjustment analytical experience
• SQL Proficiency
• 1-2 years of experience supporting the development of scalable analytic and reporting solutions